Twin Creeks Motel, Lumby | ConcertHotels.com

2.5

Fair - 2.5 out of 5

David Wed, 3 April 2024

Passable

Pleasant

Exceptional

Superb

Bad

Good

Disappointing

Liked: Just that we could sleep with a roof over our heads
Disliked: Everything. We didn't even meet anyone at arrival and departure. We were told to recover and leave the key in the drop box and nothing else. We were very late because we were blocked for 5 hours on Trans Canada because of a serious road accident, but we called the reception twice to inform them. The following morning at 9 o'clock the reception was not attended still and we called again to say we had to go and to be sure they riceved the payment for our stay. Moreover we weren't given the password to access the web, that we needed to buy phone credit that had gone calling the property. The property is very badly run. Comfort is poor and neatness is not their main concern. A smelly garbage bin was right in front of our door, not to say of insects into the room. Just the sheets were clean and smelled good. Furniture is old and worn-out.

Disappointing

Liked: Just that we could sleep with a roof over our heads
Disliked: Everything. We didn't even meet anyone at arrival and departure. We were told to recover and leave the key in the drop box and nothing else. We were very late because we were blocked for 5 hours on Trans Canada because of a serious road accident, but we called the reception twice to inform them. The following morning at 9 o'clock the reception was not attended still and we called again to say we had to go and to be sure they riceved the payment for our stay. Moreover we weren't given the password to access the web, that we needed to buy phone credit that had gone calling the property. The property is very badly run. Comfort is poor and neatness is not their main concern. A smelly garbage bin was right in front of our door, not to say of insects into the room. Just the sheets were clean and smelled good. Furniture is old and worn-out.