Liked: Cool looking lobby. Convenient location. Cutely decorated room
Disliked: Bed was way too hard and uncomfortable

Liked: The staff were extremely friendly, the hotel is very cool, and they have a great happy hour special. Excellent location and good overall experience.
Disliked: There was some construction noise outside, but that's not their fault and it wasn't a big deal.

Liked: The hotel is beautiful and perfectly located between Times Square and Madison Sq Garden. It is a boutique hotel, so you're not talking about huge spaces anywhere, but the bar is wonderful, the staff is excellent and the rooms are sublime. Superb!
Disliked: I can't understand this hotel getting negative reviews. My opinion is that there are a lot of "wannabes" who cannot afford the Waldorf, but want to rate other hotels as if they're paying for a 5 star.

Liked: Lobby snack bar and computers
Disliked: Unhelphul nite desk clerk

Liked: Rooms were not cramped like most NYC rooms. Nice layout which made it easy to relax.
Disliked: Lighting in bathroom was not great.

Liked: It was a quaint little hotel - pretty up to date and had all facilities needed. Close to a lot of stuff - Penn station, convenience stores, McDonalds, Starbucks, 7/11, 15 mins walk to Empire State Building, 25 mins to Times Square.
Disliked: The area is a bit dingy. The street had a few homeless people staying around at night.

Liked: Premium room had 2 Queen size beds and TV. Attached to the bedroom was a living room/bar area with a love seat. Bar had 2 seats, small refrigerator, and coffee maker. TV above bar. And best of all, 2 bathrooms.

Liked: Location and cleanliness. Great bar!in lobby.
Disliked: Room was fairly small.

Disliked: "Time Square South" is a joke - it's a mile away. Room is tiny, sink is on top of toilet. Alarm went off at 5:11am - thanks Housekeeping!! :(