Tru By Hilton Hershey Chocolate Avenue

Amazing staff and hotel. They were so accommodating to us and my dog. It's hard to find dog friendly hotels and we were there coincidentally the same weekend as a dog grooming convention so all the animals were treated like royalty, including my senior dog who wasn’t a part of the convention. It’s the little things that make being away from home easier and relaxing.

Liked: Everything was perfect! Pet friendly; complimentary coffee and breakfast; the friendliest staff and the comfiest bed. I can’t wait to come back!

Definitely recommend, Definitely will stay...

Liked: Everything was great. The bed was one of the most comfortable we have had in a hotel. I would suggest better pillows. It seems all hotels have super soft pillows but not everyone likes those. My wife needed to sleep with 3 pillows.

Pretty good experience

Liked: It's a great location if you're going to Hershey. The Staff overall was great to interact with. Free breakfast is always a good thing I think the one girl who runs the breakfast gets overwhelmed at times but i noticed multiple front desk team members helping her at times. Pool and fitness Room were also a plus.

Exceptional

We were very pleased and...

Liked: It was spotless, right down to the trim along the floor on the hallways! Staff was friendly, kind, and attentive. Breakfast was excellent: pancake making machine w/ toppings, scrambled eggs, sausage links, hard-boiled eggs, fruit, yogurt machine, cereal choices, bagels and bread for toast, and more. Foosball tables in the lobby and plenty of seating to relax and enjoy. Pool area and fitness center were clean. Pet friendly hotel which was essential for us - we never bring our pet but we needed to this time for a one-night stay. We paid the $50 fee and hotel staff was friendly and compassionate to us and her. Would DEFINITELY stay here again AND recommend to others.
Disliked: For one night, we paid $500+, but we also booked the week of our visit during peak season, for a Friday night stay. We hope that is why! Normally we would not splurge so much but we HAD to make this trip due to an order we placed in the Hershey area that was available for pick-up only - and so we loaded the dog in the car and drove 3+ hours for a one-night stay and tried to make a date night out of it with no kids. For us, it was very pricey. Also, the fire alarm went off on the morning because someone burned something at breakfast.. however, the girl at the front desk immediately acknowledged us when we came downstairs and apologized to us for the false alarm. Very attentive and kind. Other than the price and the fire alarm though? Everything was excellent!

Superb

Disliked: Very expensive

Superb

Amazing. Was no bad experience....

Liked: Pretty much everything. Breakfast options were amazing. And had plenty to feed everyone no matter what time you went down u til it was done being served.
Disliked: Pillows were too soft

Superb

Great location and nice staff