Tru by Hilton Garland TX Guest Reviews
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4.5 miles from Garland centre |
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Shakeria Thu, 25 April 2024
Passable
Sheryl Thu, 25 April 2024
Worst than a Motel 6
Liked: Nothing, the best part was checking out!!!
Disliked: The elevator didn't work,and it smelled nasty!! The breakfast was cold and the milk was expired!! Someone hit my vehicle right there by the front door, and the guy at the front desk acted like he didn't care! We asked for trash bags and couldn't even get trash bags!! The place looks like a run-down Motel 6. The wallpaper in the bathroom was even peeling, and the guy at the front desk said he didn't care. What a joke do Not spend your money there.Find a different hotel cause it's not Hilton quality. It's worse than a Motel 6. The towel in the bathroom floor was even broken!! This is the worst Hilton property I have ever seen, and I travel weekly!! There were no microwaves in the room, and the refrigerator was hot!!
Maria Thu, 25 April 2024
Superb
Joseph Tue, 23 April 2024
Not the most pleased experience.
Liked: Location was ok near a major highway
Disliked: Low water pressure in the sinks. The sink wasn’t working when we arrived(wouldn’t drain).For 2 days we had not hot water so were forced to take a cold shower on day one and on day two there was no running water at all. Most dissatisfied about the hotel not making any accommodations surrounding the hot water issue because of my booking through a 3rd party
Mykaila Sat, 20 April 2024
Very good
Mykaila Sat, 20 April 2024
Very good
Sandra Wed, 17 April 2024
Other than pool issue. The hotel was great
Liked: The location,the look, rooms were really nice,beds comfy and very quiet
Disliked: When we got there the pool was closed. Which was one of the main reasons we booked this location with an indoor pool.
Sandra Wed, 17 April 2024
Other than pool issue. The...
Liked: The location,the look, rooms were really nice,beds comfy and very quiet
Disliked: When we got there the pool was closed. Which was one of the main reasons we booked this location with an indoor pool.
Madonna Tue, 16 April 2024
Good
Liked: The hotel was clean and comfortable. The staff was nice.
Madonna Tue, 16 April 2024
Good
Liked: The hotel was clean and comfortable. The staff was nice.