Tru By Hilton Atlanta Galleria Ballpark GA Guest Reviews
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2.4 miles from Smyrna centre |
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Jolene Sun, 14 April 2024
Exceptional
Kellie Sun, 14 April 2024
Nice facility but was disappointed...
Liked: The overall hotel was nice and had a nice lobby and amenities.
Disliked: The staff wasn’t very responsive. We had forgotten an iPad upon departing and couldn’t get a hold of the hotel to confirm that it was there. They were apologetic, but our emergency was not heir emergency. Not a very good customer service model.
Joshua Sat, 13 April 2024
Nice hotel. But....
Liked: The gentleman that checked us in was the best experience of our entire stay.
Disliked: There were children running up and down the hallway but somehow we got a noise complaint for our TV being too loud when the TV was not even loud enough for my wife and I to hear in the room. There was a box of condoms on the floor during check in. When I told the front desk agent, I ended up repeating myself several times because she was not courteous enough to pause her music or take the earbuds out of her ears.
Leslie Fri, 12 April 2024
Exceptional
Bucky Thu, 4 April 2024
Superb
Adams Thu, 4 April 2024
Very good
Terry Wed, 3 April 2024
Exceptional
Trina Wed, 3 April 2024
Exceeded our expectations!
Liked: Overall the facilities, I had actually booked a room next to this building and I was horrified, I had to book to this hotel to get away from the room I was given from the other facility. I was very pleased and happy with my decision even though I did not get a refund from the first hotel I had booked. Thank you to the staff and management for the clean facilities and comfort.
Andre Mon, 1 April 2024
Exceptional
Liked: good breakfast
Towanna Mon, 1 April 2024
Superb