Townsend River Breeze Inn

Exceptional

Exceptional

Great place to stay.

Liked: Very clean and staff was very friendly and helpful. This was our second stay at the motel and we would stay again.

Superb

Liked: A refrigerator, stove, plates, silverware along with pots and pans were included.
Disliked: It was close to the road but typically the traffic calms down at night time.

Very good

Exceptional

We were looking for a...

Liked: River Breeze was conveniently located, clean, comfortable and quiet.

Great location and beautiful room.

Liked: Beautiful room. Very clean and well organized. Loved the porch with the rocking chairs.
Disliked: Signage could be more visible. We drove right past the place.

Disappointing

Liked: We liked the location.
Disliked: We arrived at the hotel around 8:45 p.m. We had reserved a room with 2 queen beds. The beds were NOT queen size (we sleep in a queen at home) When we questioned this at the office, the lady was very dismissive. When we asked to be moved to a different room she stated there was not one available. The rooms had been remodeled and looked pretty decent, but the room smelled very musty and was extremely hot! It took several hours for the room to cool off where we were comfortable to be able to sleep. The bathtub had tape covering a defect in the tub. We had a coffee maker, but no coffee or supplies were left in our room. When I realized this, I went down to the office to ask about it and they were locked up and closed. The owners (or whoever was running the office) left almost immediately after we got checked in. So we had to get up the next morning and drive to the nearest gas station to get our morning coffee. Not acceptable! When I asked about the fire tables that were in an area by the pool, the lady in the office stated "you can use them if you can figure out how to turn them on". WOW - very disappointed with the customer service that we received. Needless to say, we would not ever stay here again and would not recommend it to anyone else.