TownePlace Suites by Marriott San Bernardino Loma Linda

Exceptional

Liked: Great location good size room comfortable stay

Practical and nice place

Liked: Location was excellent, easy to go both east and west to where we needed to be. We were lucky to get a room facing away from the expressway so it was nice and quiet. Appreciated that the hotel was very clean and pet friendly.
Disliked: There was a microwave sitting on the tiny counter top (replacement for the built-in that was not working), so cooking was challenging due to lack of counter space.

Very poor

Liked: Your personnel could have dealt with me better. I was there with family for my baby bother medical school graduation. Whereas I would not be with family at your property 100% of the time, the way some of your personnel decided to deal with me with plain rudeness, heavy handedness was unnecessarily or unreasonableness ( RE: need for my presence and ID demands, the phone call to demand confirmation # and pin for a reservation I should be refunded for as was nun and void). Even the shear threats to be burned from future reservations was distasteful.ccbooking.com

Wonderful front desk and best...

Liked: Very clean & family friendly Bbq grills and fireplace

Poor

Liked: Breakfast

Superb

Exceptional

Liked: Very clean, great staff, and the free continental breakfast is great

clean and comfy

Liked: it was very tasty
Disliked: n/a

Very clean very friendly. Would...

Liked: I liked how the staff was friendly and attentive to our needs.
Disliked: I didn’t like how we constantly had to ask for staff to come up to our rooms because our keys didn’t work because of the battery on our door. As explained it was out of the front desks hands but I wish whoever was in charge of that handled it as soon as possible instead of the staff going out of there way every time to come charge the door batter and us sitting outside of our room till they got there.