Great location and price

Liked: Staff on the front desk were very helpful. Also the older ladies at breakfast where very friendly. Location of the hotel was perfect. The flowers on the street where very nice to walk through. The rooms had everyting you could need. Gym was very good for a hotel.
Disliked: Coffee could have been warmer. Stairwell doors were very loud when closed.

Very good

Good

Liked: Location, breakfast

Great hotel, clean and great...

Liked: Clean, lovely staff. Great location.
Disliked: Breakfast could be improved

Feel good place, I'd stay...

Liked: I loved my little room. It had a "feel good" sense about it. I must say though it was a king sized room and I just managed to fit my stuff in and move about. I think it could be a struggle for 2 people. Having the kitchenette was a great asset as the prices eating out in NYC are now through the roof! I had a good view on the 15th floor and the window allowed direct sunlight. It was very cold when I arrived and the heating was great and I could control it myself. The room was well serviced every day and very clean with modern amenities. The soundproofing was excellent it was hard to believe I was in the middle of Manhattan. Also I couldn't hear neighboring guests once they were in their rooms. The included breakfast wasn't bad and had to go boxes so I could have breakfast in my room. There was also complimentary tea and coffee in the foyer 24hrs a day. The location was superb with a subway station at the end of the street and 7th and 8th avenue close by. I would consider staying here again.
Disliked: The breakfast area was very busy (it's a big hotel) and a little chaotic, I didn't feel like a guest more like an inmate the way some staff spoke to everyone to keep things in order. After my first breakfast there I started taking food back to my room to eat rather than sit there for the rest of my stay.The room is small (it's NYC) and I've seen the same in Japan but much better design and utilization of space. The room had a small wardrobe to hang clothes but you had to hang one garment in front of the other not side by side. There were no drawers or shelves to unpack other clothes so I used the open kitchenette shelves. The bathroom was nice but shelving in the vanity unit was tight and at a low level. The heating though very effective was a little noisy. As I said the soundproofing was good but from 7am you could here heavy room doors slamming as guests were headed to the breakfast. I guess the doors were good for security though. Some reviews said the lifts are slow, they aren't they are very fast and there's four of them but at breakfast time it can take a while to get one headed down as they were full of guests going to breakfast.

Exceptional

Very good

Exceptional

Exceptional