TownePlace Suites by Marriott New York Manhattan/Chelsea

Very good

Great place, always stay here...

Liked: Clean room with everything you need and the kitchenette is great! Breakfast is nice - always crowded but they handle it really well finding tables for everyone so you rarely have to wait more than a few minutes! Can’t wait to come back!
Disliked: Our room was freezing so had to wear two jumpers to survive haha. They tried to fix it, it was still cold but got better! :)

Very good

Liked: Very good location in a central area, but without being too crowded, and right next to a metro station.The room was relatively comfortable for two people and very quiet; housekeeping was done daily.
Disliked: Breakfast was below average, completely industrial, and it was very chaotic if you went during peak hours.The same issue applied to the elevators, where you might have to wait 10–15 minutes for one to arrive.

Fantastic base for nyc trip!

Liked: The location really is fantastic. Very easy to find and the subway is right at the end of the street. The street itself is quite cute with many flower shops. We slept really well, the room was so quiet at night. Housekeeping was excellent. I asked for a lower floor as I was travelling with my mother who is in her 70s. It was great to be on the 4th floor because the elevators are crazy!! Wide selection at breakfast that allowed us to fill up til dinner most days! A great hotel, overall. The free tea/coffee in the lobby was brilliant and helped to save costs on getting these elsewhere.
Disliked: As I mentioned, the elevators really are an issue! Sometimes there could be 5-10 minute wait. Very little storage space in the room.

Good

Liked: Basics - eggs sausages veg yogurt great coffee in lobby
Disliked: Too hectic to really enjoy

Exceptional

Liked: The staff at the front desk were very helpful and welcoming throughout our week long stay. The location is very nice surrounded by flower shops giving a lovely smell each morning walking past. Breakfasts were very good and well managed for such a big crowd each morning. We opted for the kitchenette included which is useful for a long stay.
Disliked: Rooms are very small with limited storage space in the wardrobe. No complaints other than that.

Very good

Great location, room had all...

Liked: Access to coffee, the kitchen in the room. The breakfast at the hotel. Quick fixes for when the fridge broke in the room. No hidden fees when paying for the room!
Disliked: Room had 2 pillows that didn't feel right to me. Extra pillows of a different size would have been appreciated. Door was not good for the bathroom (slides, does not close).

Good

Liked: Clean room,good service of the staff.
Disliked: Elavators in mornning are terrible, very bussy (like a train station) hotel including breakfat.