TOP Phoenix Hotel London Guest Reviews
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Christoph Thu, 12 June 2025
Good
William Thu, 12 June 2025
Superb
Kim Wed, 11 June 2025
Good
Liked: Location to tube station and shops.
Disliked: The breakfast provided was ok.The room was rather small for the price.
Dianne Wed, 11 June 2025
Very enjoyable stay with easy...
Liked: Friendly & very helpful snd welcoming staff, large bed and pillows very comfy, room over looked a park across road, coffee pod machine was great, handy location to transport - buses, 2 train stations, shops, And restaurants ; located in lovely area , breakfast was great
Disliked: Nothing - it was all great
Lyons Tue, 10 June 2025
Pleasant experience
Liked: Central quiet location and friendly staff. Very clean and easy check in/out.
Disliked: No bedside locker or shelf. Television at awkward angle to watch in bed. Pillows too small.
Ruben Tue, 10 June 2025
Too expensive
Liked: The location, close to different subway stations and stores near by. Hyde park is also close to the hotel.
Disliked: Rooms are too noisy, with no soundproof. You could hear everything from other rooms and also outside. Bed was very disconformable for a hotel with this type of prices.
Anonymous Tue, 10 June 2025
Exceptional
Liked: Friendly staff; comfort; breakfast choice; room cleaned every day (this doesn't happen in every hotel).
Disliked: OK. One incredibly small quibble. The toilet seat wouldn't stay up for men's number ones!!!!
Clive Mon, 9 June 2025
Very good
Liked: Good location and friendly
Disliked: Bar not open
Javier Mon, 9 June 2025
Everything was perfectly fine and...
Liked: A small hotel in an elegant area, perfect for walking, with several pleasant and quality restaurants, as well as good supermarkets nearby. Everything was fine. Excellent conexion to the metro (tube) and also excellent value for money.
Disliked: I didn’t use the Wi-Fi connection, but it has the significant drawback of being unencrypted. It’s the worst possible setup in terms of security risks. The breakfast was simple but good. Everything else was perfectly fine.
John Sun, 8 June 2025
Friendly, efficient staff; well appointed...