Tollgate Hotel & Leisure Guest Reviews
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Hurworth Sun, 29 June 2025
Grim
Disliked: No breakfast; no mention; broken window hinge split off wood; no effort to fix; mgt did not care. Ill fitting entrance door; old loo roll on floor not tidied; basin did not drain.
Garth Sun, 29 June 2025
Passable
Hamilton Sat, 28 June 2025
Passable
Josh Sat, 28 June 2025
Wouldn’t stay again
Liked: It was in a good location and staff were friendly
Disliked: It didn’t feel like a hotel at all. It appeared there were a number of people living there. Bedding was clean but the shower dripped loudly all night. No air con.
Willjturner2002 Sat, 28 June 2025
Bad
Liked: Nothing
Daniel Fri, 27 June 2025
Disappointing
Tim Mon, 23 June 2025
Pleasant
Anonymous Sun, 22 June 2025
Disappointing
John Sun, 22 June 2025
Superb
Alice Sun, 22 June 2025
Disappointing, very low standard.
Liked: The location was very convenient for what I needed, but that was purely coincidental. The price wasn't bad but then felt expensive when I've seen what I was getting for it.
Disliked: The front door has gaps within the wooden slats, meaning I didn't feel particularly safe.The bathroom window had no catch on it, so it was either shut or fully open flapping in the wind.The main light in the room didnt work so had to run off of lamps. And the curtains had to be closed at all times due to people hanging about outside the rooms and the net curtains provided no privacy.Other residents seemed to be exactly that and living there on a permanent basis, and so washing was being hung out in walkways and were out socialising, smoking, and talking at late hours.The bed was not comfortable but thankfully I did have 4 pillows which all seemed to be different so I could eventually at least find a comfortable pillow.As a single female travelling it was not a pleasant stay.