Tilt Hotel Universal/Hollywood Ascend Hotel Collection Guest Reviews
Write a review
Write a review
Moses Tue, 10 June 2025
Pleasantly surprised.
Liked: Do not be led by any negative reviews! Great location for business or leisure. ALL of the front desk clerks were awesome and very welcoming. Zack, your awesome man! Here are some the details:-First off, the whole place smelled great. Rooms are clean and spacious. It felt safe and welcoming.-Universal Studios about a 20 min walk. Great restaurants within 5 min walk. Convenience stores are a minute walk.- Starbucks across the street.The pool was a little on the small side but that was not a deal breaker for my family. the pool is in doors and is heated.There is everything you need, if you are like me, around you so don't have to drive in the L.A. TRAFFIC. I will be coming back again and again.
Anonymous Tue, 10 June 2025
Pleasant
Anonymous Mon, 9 June 2025
Bad
Liked: Location, cleanness, and staff
Disliked: I booked the two rooms for the family through booking. com regarding free breakfast. Once, While I was checking in and asked for the breakfast tme, the receptionist said that we don't provide the breakfast here. I was so frustrated because I chose this hotel due to free breakfast. When I checked the reviews through Google, I found that this way how the caught up their customers , but the reality is no breakfast. I hate to say that it is a dirty game. Why they didn't update their data on booking.com or Google. It's not the first case with this hotel. Honesty is the best policy.
Rovelyn Mon, 9 June 2025
Exceptional
Jill Wed, 4 June 2025
Good
Liked: Location and friendly staff
Disliked: Walls were paper thin and heard loud noises all night long. Pool not very appealing.
Michelle Mon, 2 June 2025
Very good
Lee Thu, 29 May 2025
Comfy beds, walking distance from...
Liked: Clean and tidy , friendly staff
Rodel Tue, 27 May 2025
Exceptional
Gary Tue, 27 May 2025
No hot water in the...
Liked: The location was great for universal studios.
Disliked: There was no hot water to shower both evenings. I informed the guys at the desk in both occasions, I also emailed the manager and had no response.
Wendy Thu, 22 May 2025
Very good