Really liked it but at...

Liked: Location very good breakfast ok but not much choice .staff where fine .
Disliked: I do like sheets rather than duvets

Great.

Liked: Lovely staff. Clean and comfortable room. Excellent location.
Disliked: A healthier lunch menu.

Bad.

Liked: Only location was good as it was centre
Disliked: Very tacky and small reception area as well as old concrete facade. Building itself must have been an office in 80’as I still could see random room numbers on the door.Corridor walls and some room doors were dirty or scratched.None of us (group of 6) had aircon functioning in the room.Windows were not able to open and could see sill paints were peeled off everywhere.Bath room walls had several holes filled with fillersShower parts brokenSink and bathtub had poor drainage.This is advertised as a 4 stars but the room had one small bottle of soap gel and shampoo with bath towel had dried rice grain sticking to it !! And we paid 313£ without breakfast. If this is an average London hotel price I will not stay in central ever again and probably choose outside London and get a taxi to town.Or I would choose to go to Paris, Berlin, Rome, Madrid instead. They offer better hotels.

Very disappointing

Liked: Location
Disliked: Bathroom not clean furniture pieces missing only good for the skip

Would recommend for a decent...

Liked: Location and it’s proximity to Leicester Square, Piccadilly. Close to underground stations and plenty of restaurants. It’s also nice and quiet even though you are close to lively Leicester Square it is located in a good position to avoid noise.
Disliked: Pillows were uncomfortable and hard to sleep on, didn’t feel of good quality. Temps in the room fluctuated quite a good even though AC was switched on, first night was very warm and second night very cold, even though we didn’t touch the thermostat.

Great location , average price...

Liked: Great location and friendly staff
Disliked: Very small room this time considering this is our 5th Stay would have though we had better . The shower heads are NEVER cleaned i cleaned ours and the water came out faster , i have this everytime i stay here you need to clean the jets every week.

Very good

Liked: The location is superb :)

Expensive for room size &...

Liked: Good location
Disliked: Size of roomBroken window catch Drafty windowsCleanliness of windows/window sills

Pleasant

Liked: Location was excellent. Rooms clean, had everything we needed. Not very roomy, but we were out most of the time.
Disliked: Room was small. Breakfast was cold, coffee cold