Thistle Trafalgar Square The Royal Trafalgar Guest Reviews
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Write a review
Patricia, London, visiting London Coliseum Sun, 31 December 2023
The hotel was clean, comfortable and the staff were helpful and friendly. Right in the heart of the West End, around the corner from Trafalgar Square, with plenty of tourist attractions within walking distance.
Liked: Location.
Disliked: The breakfast was a little disappointing.
Liz Sat, 16 August 2025
Loved it. Relaxing time with...
Liked: Steve on reception was very kind, friendly and helpful. The early check-in was not available but his chat and support was great. I’d give him 10/10 for how he does his job. Breakfast great too. The mushrooms win!
Disliked: Air con was rubbish!
Valentine Thu, 14 August 2025
Location good, room underwhelming.
Liked: Location was good. People in breakfast room were nice.
Disliked: No fridge in room. Air conditioner was broken, a fan with a timer on it was left in my room. A note was left stating the AC had broken and they had provided complimentary water. I did not receive any water and fan only went for a short time before having to reset.
Elizabeth Wed, 13 August 2025
Great location, rooms are tired
Liked: Great staffVery welcome
Disliked: Upgrade was disappointing Windows were dirty and windows had plastic on them from the inside which was damaged and ruined the view
Katie Wed, 13 August 2025
Exceptional
Paul Mon, 11 August 2025
Great location, great staff
Liked: Great location, helpful staff, good breakfast.
Disliked: No moisture cream in room
David Mon, 11 August 2025
Superb
Diane Mon, 11 August 2025
Adequate for one night stay
Liked: Chose it for location. Nice towels and good breakfast
Disliked: Room very small. Dated. Stains on the curtains.
Brian Fri, 8 August 2025
All London hotels are very...
Liked: Location, comfort, friendliness
Disliked: Soiled towel and litter under the bed….but dealt with when reported
Christopher Thu, 7 August 2025
Very good
Liked: The food was nice, room was okey
Disliked: The girl receptionest wasn't very nice unpolite and rude
Helen Thu, 7 August 2025
Excellent location if pricey
Liked: Excellent location, close to all the places we wanted to visit. Friendly, polite and helpful staff. Comfortable bed and lovely cool bed linen. Nice to have a coffee machine, and effective (and quiet) aircon.
Disliked: Average quality breakfast, not what I'd expect for the price. Bedrooms have paper thin walls so you can hear talking and tv from next door rooms. We were unlucky enough to have a family sharing several rooms next to us and along the corridor. We could hear and feel the doors banging shut as they regularly came and went between rooms. Luckily we were out most of the time and didn't want a lie in as we wouldn't have got one! Our shower head leaked and dripped constantly and couldn't be fixed during our stay, wasting a lot of water. The price of the hotel reflects the central location, not the quality of the hotel facilities.