Thistle Marble Arch Guest Reviews
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Write a review
Anonymous Sun, 29 June 2025
Exceptional
Rose Sun, 29 June 2025
Fabulous
Liked: Location was perfect for BST @ Hyde park main reason for staying so it meant no public transport , nice large clean room and the onsite costa was a massive bonus
Disliked: Slow check in! For the price a continental breakfast could have been included.
Ali Sun, 29 June 2025
Exceptional
Richard Sun, 29 June 2025
This is not a cheap...
Liked: The location was perfect for Hyde park
Disliked: The air con in the was broken and it look 4 visits to reception to even get a fan as the room was unbearably hot
Anonymous Sun, 29 June 2025
absolutely brilliant
Liked: the food was brilliant and the location was excellent for accessing the bst hyde park festival
Disliked: nothing
Beverley Sun, 29 June 2025
Very good
Bethan Sun, 29 June 2025
Exceptional
Dawn Sun, 29 June 2025
Good location but below expectations...
Liked: Good location. Well maintained hotel. Attractive decor and good atmosphere in bar. Guy meeting and greeting at hotel door was upbeat, friendly and welcoming - a real asset to the hotel (especially as he was on crutches)
Disliked: Service was poor. Phone in room didn't work so had to go to reception who couldn't take a room service order so redirected me to the bar which was very busy. Room service took an hour to arrive and was extortionately expensive. TV in room froze every few seconds - ended up watching TV on mobile phone. Felt like focus was more on aesthetics than service.
Katie Sun, 29 June 2025
Very good
Liked: The location was amazing - short walk to tube stations, and ideal for events at Hyde Park.
Sonya Sun, 29 June 2025
Great location and staff but...
Liked: Staff were very friendly and helpful.
Disliked: Room dated and not the cleanest. Admittedly was very hot day but room was uncomfortably hot and located next to extractors/vents so was noisy at night.