Superb

Exceptional

Bad

Disliked: The charging USB ports were not working in the room also the plugs were playing up so not able charge phone in our own comfort when we have paid for it all.

great place - but awful...

Liked: Clean rooms and very friendly and helpful staff. sky tv in the rooms. AC was broken in my first room - was moved to another one straight away and the AC was fantastic. Late night food selection was good and reasonably priced.
Disliked: The mattress is rock solid hard, no power port by the bed.

Decent and great location

Liked: Location is amazing, quiet place and the bed is very comfortable
Disliked: Staff didn?t clean the room, or even come to the room to give new towels or anything requested.

Great room in a great...

Liked: The bed was comfortable, the shower was frustration free, there was a large TV with plenty of Sky channels and the hot/cold wall heater made it easy to regulate the temperature.
Disliked: Initially I felt like I needed an extra power point, but even then, there was a USB one which came in handy for charging things.

perfect...except the wifi....and loved the...

Liked: This is a PERFECT place for me to stay when working in London, everything about it (except the wifi )is completely awesome.
Disliked: the wifi was so bad it actually PREVENTED me from getting emails, I couldn't stream netflix either after a long day...and as I do legal work I cant risk an unsecured site anyway. They need to invest in a secure network and I would stay every time if they do this.

Pleasant

Good