Name: The Westin National Harbor
Address: 171 Waterfront Street, Oxon Hill, MD
Telephone: (888) 416-0458
Rating: 4.25

The Westin National Harbor Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Exceptional

Liked: Perfect location and clean

Exceptional

Disliked: Requested 2 queen beds upon booking. Desk agent gave us a room with 2 double beds. Not comfortable.

Exceptional

I will definitely come back

Liked: Beautiful views from my room. Quiet. So convenient to everything.

For the price, not that...

Liked: Location was great and the bed was comfy but too small for two people. Should really invest in putting queens instead of doubles in each room.
Disliked: Carpets in the room 🤮 if you’re allowing people to bring pets to your hotel, you should not have carpets in the room.

Too expensive, for dark, dingy...

Liked: N/A
Disliked: The room cost me over $350 per night, which I booked weeks in advance. The 1st issue is that when I booked it, I selected to pay at the property (which is a more expensive price than paying in advance). Two days before my check-in date, the hotel tried to charge my card, which was locked. When I called the hotel, they told me that because they were at capacity, they would need payment by 6pm on my check-in date. I have NEVER had that happen, or been given that explanation of why they were trying to charge me earlier than I expected. Also, I hoped that the interior would be similar to a more upscale hotel, like MGM, which was around the same price per night (but was sold out). The room decor was outdated. It was very similar to an extended stay hotel, but with "upscale" pricing. This hotel was not worth the money. I suggest that if you don't plan to update the space, at least add free breakfast and coffee for the ridiculous price. I would never stay at this hotel again.