The Westin Phoenix Downtown Guest Reviews
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0.3 miles from Phoenix centre |
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Rebecca H, Cottonwood, visiting Arizona Financial Theatre Sun, 24 July 2016
I'd stay again.
Liked: Great customer service - everyone is so welcoming. Clean; close to Comerica and restaurants.
Disliked: Toilet made the loudest flush noise, so it woke up everyone in the room.
Anderson Mon, 15 July 2024
Very good
Liked: Beautiful property.
Disliked: The valet never helped me with my bags
Austin Fri, 21 June 2024
Exceptional
Joanna Thu, 13 June 2024
Superb
Antonio Sat, 8 June 2024
The room was bigger than...
Liked: Huge room, nice view, super kind and attentive staff. Great hotel. LOVED the water mist system at the terrace!
Disliked: The area is kinda corporate but there are still cool restaurants around.
Kamisha Sun, 12 May 2024
Bad
Liked: The customer service here is awful. Overpriced rooms for poor hospitality. Do yourself a favor and stay at another property in the area for the same price with better value.
Kamisha Sun, 12 May 2024
Bad
Liked: The customer service here is awful. Overpriced rooms for poor hospitality. Do yourself a favor and stay at another property in the area for the same price with better value.
Jess Tue, 7 May 2024
A nice space but the customer service let us down and won't have us running back
Liked: Nice outdoor seating area and overall liked the Suite - a good size and room flow
Disliked: Staff were not attentive, multiple requests made that had to be followed up multiple times. Errors made for payment at check in and at check out + an extra charge to my card with no explanation. The daily cleaning was good however overall needed more attention. Dirty glasswear delivered daily,
Jess Tue, 7 May 2024
A nice space but the...
Liked: Nice outdoor seating area and overall liked the Suite - a good size and room flow
Disliked: Staff were not attentive, multiple requests made that had to be followed up multiple times. Errors made for payment at check in and at check out + an extra charge to my card with no explanation. The daily cleaning was good however overall needed more attention. Dirty glasswear delivered daily,
Jonathan Thu, 2 May 2024
Perfect
Jonathan Thu, 2 May 2024
Exceptional