The Westin Phoenix Downtown Guest Reviews
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Write a review
Rebecca H, Cottonwood, visiting Arizona Financial Theatre
I'd stay again.
Liked: Great customer service - everyone is so welcoming. Clean; close to Comerica and restaurants.
Disliked: Toilet made the loudest flush noise, so it woke up everyone in the room.
Caryn Sat, 2 August 2025
Wonderful experience with amazing staff
Liked: Large, comfortable rooms. Staff was very friendly and helpful. Loved the corner suite with the large bathtub and separate shower. The hotel itself was pretty quiet, given its location downtown.
Disliked: The room wasn't super clean. We found strange things on the floor that somehow were missed
Jorge Fri, 18 July 2025
Fabulous
Liked: Everything was perfect.
Disliked: My friends card didn’t work because there was a bill problem. So what happened is that the terminal wasn’t wasn’t working. But that was not my problem and the lady kinda blame on me.
Keyshauna Sat, 12 July 2025
Definitely will return
Liked: Gorgeous property, wonderful location, great staff, great view. The valet parking was so easy and they always had the car ready before we got downstairs.
Disliked: No cons.
Isaac Fri, 11 July 2025
Very good
Anonymous Fri, 13 June 2025
Beautiful property and amazing staff
Liked: The property was absolutely beautiful and the location was great and convenient! The staff were so friendly and helpful. The restaurant attached to the hotel was incredible. My room was so beautiful with a great view, me and my boyfriend had a wonderful time! Will definitely stay here again.
Andrea Fri, 13 June 2025
Exceptional
Kyle Wed, 28 May 2025
Exceptional
Ladan Sun, 18 May 2025
Comfortable stay in a good...
Liked: Very spacious rooms with comfortable beds.
Disliked: I wish there were toiletries, such as shower cap, cotton balls etc.. in the bathroom
Abubakr Wed, 14 May 2025
Passable
Jessica Mon, 12 May 2025
perfect place
Liked: the view is beautiful at night