Liked: Yes.

Great gym. Shula's is a lovely restaurant.

Liked: Staff, facility, location excellent.
Disliked: Phone system does not enable you to contact the right services which meant when they are busy you can't get to where you need to speak to.

My problem came when me and my wife went to Shula's steak house. After we were seated by the older woman we did not receive service for at least 10 minutes. We then decided to leave and the same woman who seated us said have a nice day. Never asked how everything was or why were we leaving. It was not a packed house at all. It pretty much ruined my first night at the hotel.

Liked: Great room service.
Disliked: Shula's the steak house!

Room was very nice and clean. Hotel overall was very impressive. We loved the views and proximity to the theatre we went to. Staff was very friendly (front desk/concierge and especially valet service out front of the property).

Liked: Great experience at Shula's!
Disliked: No signs posted when getting off the elevator on 9th floor as to which rooms went to the left and which rooms went to the right. For example, my room 902 went to the left but we did not know this and "guessed" right. Also your marketing of the duel shower head was great. The water pressure was 50% of what it should have been and took twice as long to shower.

Exceptional

Liked: Cleanliness

Outstanding experience for my first...

Liked: The view was exceptional! The help with hailing cabs was much appreciated and very helpful. The location is excellent. Our room being ready when we arrived early at noon was a HUGE help!

Very good

Very good

Liked: Not much to tell here.
Disliked: You pay so much not enough worth for what you pay for. It was like we only paid for the view. The bathroom over flood if you takes too long in the shower. The room doesn't have water to drink or to make coffee and the freezer is locked. I call two weeks ahead just to let them know I'm coming in to celebrate my wife's birthday. And she was disappointed.

Exceptional

Superb

Exceptional

Not worth it

Liked: Location of hotel
Disliked: Not worth the price paid. Tv did not work. Room was not clean. No view as described in the hotel room description online.

Superb

Liked: Clean, modern, comfortable Great price
Disliked: Nothing