Liked: Yes.

Great gym. Shula's is a lovely restaurant.

Liked: Staff, facility, location excellent.
Disliked: Phone system does not enable you to contact the right services which meant when they are busy you can't get to where you need to speak to.

My problem came when me and my wife went to Shula's steak house. After we were seated by the older woman we did not receive service for at least 10 minutes. We then decided to leave and the same woman who seated us said have a nice day. Never asked how everything was or why were we leaving. It was not a packed house at all. It pretty much ruined my first night at the hotel.

Liked: Great room service.
Disliked: Shula's the steak house!

Room was very nice and clean. Hotel overall was very impressive. We loved the views and proximity to the theatre we went to. Staff was very friendly (front desk/concierge and especially valet service out front of the property).

Liked: Great experience at Shula's!
Disliked: No signs posted when getting off the elevator on 9th floor as to which rooms went to the left and which rooms went to the right. For example, my room 902 went to the left but we did not know this and "guessed" right. Also your marketing of the duel shower head was great. The water pressure was 50% of what it should have been and took twice as long to shower.

Very good

Liked: Helpful staff
Disliked: View from my room

Very good

Pleasant

Highly enjoyed my staff and...

Liked: I was able to pre-check in and received a phone call once our room was ready. All staff were friendly and helpful.

Very good

Liked: Good location, good hotel
Disliked: Too expensive

Exceptional

Liked: The location was perfect and close to all that we wanted to see. The entire staff from the moment you get out of your car to your room was friendly and helpful! I would stay here again and recommend it to anyone.
Disliked: The breakfast room downstairs was very hot, but the food and staff were great

will not do it again

Liked: the location
Disliked: overpriced and very old furniture for 5 stars hotel

nothing. I won?t come to...

Liked: location
Disliked: service

Superb