The Westin Maui Resort & Spa Ka'anapali Guest Reviews
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4.8 miles from Lahaina centre |
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Peggy Sun, 17 March 2024
Exceptional
Liked: We loved our room. It had a beautiful view of the ocean and pools. We could see whales from our balcony.
Disliked: I think they should have a restaurant that had breakfast buffet. Ulu restaurant is a little overpriced. We did have breakfast there twice and dinner once.
Charles Sat, 9 March 2024
not returning
Liked: whale watching
Disliked: Restaurant service was good but menu and quality disappointing.
Catherine Thu, 29 February 2024
Exceptional
Disliked: Too expensive
Patricia Wed, 14 February 2024
I stayed at this hotel...
Liked: Beautiful and clean.
Disliked: Went to the Luau but was never told where to check in.
Dorothy Wed, 31 January 2024
Assured room location not received,...
Liked: Good access to the beach and good pools/hot tubs.
Disliked: Was initially placed in a room location that I specifically requested not to be located in ( overlooking hotel roof and the backside of Whalers Village). Then given option of a first floor walkout with no ocean view! Declined both and was told they had no “proof” of my initial request of room location! Should have booked directly with the hotel directly not through booking.com! After waiting for the desk manager was offered a waterfall view or ocean view handicapped room. With no other options offered took the handicap room which had limited lighting and room due to handicapped features in room. The one sink in the bathroom could not be used as a wash basin because you could never lift the handle to plug the sink because you could not lift the handle to plug the drain because the mirror above the sink was installed too low. Also, upon checkout found out they charged my credit card again for the full amount of the stay after payment in full was charged 4 months prior to our stay!
Steffani Sat, 6 January 2024
Very good
Liked: Beautiful property with many activities for families. Lots of food options and shopping next door.
Disliked: Boats taking off right in front of hotel with people walking by all day long.
Sharon Sat, 6 January 2024
Passable
Patrik Sun, 24 December 2023
Lovely but a bit noisy
Liked: The location is absolutely fabulous, we could see whales from our balcony, it was fantastic. Right next to the Whaler’s village too which is lovely.
Disliked: The constant music at the bar 18 or so hours a day was really annoying. Being so close to the beach it would be nice to be able to leave the windows open and listen to the sea but we simply couldn’t and that’s a real shame.
Mesrop Wed, 13 September 2023
Perfect
Mesrop Wed, 13 September 2023
Exceptional