The Westin Maui Resort & Spa Ka'anapali

A beautiful hotel on a...

Liked: The location was perfect, on a beautiful beach. There are pools and hot tubs and a slide. I broke my foot and they had a wheelchair I could use as well as a lift for the pool! The room was comfortable with a good bed and a nice lanai. There are several poolside bars and a kiddie pool area too.
Disliked: I didn’t like the additional fee for parking that was pretty high.

Excellent location, great facilities/amenities, lots...

Liked: The layout/architecture of the property is really cool. The view from our balcony was great, nice view of the ocean. The location is excellent, as it is right on the walking path and right next to Whaler’s Village, so you are close walking distance to many good restaurants and shopping. The room was nice and comfortable. The pools are great and have a nice selection.
Disliked: The pools are great; however, there are so few pool chairs that it leads to guests “reserving” their chairs for the day in the morning, so if you’re not one of these people then you have to hunt down a chair later in the day. Looking at the ratio of chairs to guests, there simply aren’t enough - and weirdly, there were some open spaces where there easily could have been more chairs added. It was frustrating at times trying to enjoy the pool when we couldn’t find a spot to sit - and we weren’t even there during peak season.This one will come across as weird and nitpicky, but the elevators for our room were an issue. There were only two slow elevators for our tower, and on 2 out of the 4 days there, one of the elevators was down/being repaired - and it was different elevators on different days. The amount of people staying meant that you would be standing in line waiting for the single elevator as it stopped at every floor - literally waiting 5 minutes just to take the elevator to your room. 5 minutes doesn’t sound too bad, but when you’re constantly going from pool to room to beach to room etc. it adds up and became more than just a minor nuisance.

Very nice

Liked: Water slide , location
Disliked: It’s way too expensive, no changing rooms near swimming pool.

Superb

Girls trip with my bestie....

Liked: Amazing views! Exceptional staff! Everyone was so inviting and friendly! The restaurants have delicious food and drinks
Disliked: I couldn’t stay longer

Superb

Nice place. Mostly friendly staff....

Liked: Fantastic property. Lots of fun pool activities/locations. Very cool lobby area. Comfortable room/bed. Very friendly housecleaning crews. Adult-only pool area for some relaxing quiet time. Snorkel rentals, and beach chair/umbrella rentals.
Disliked: Had a less than ideal exchange with staff at the front desk. My wife asked for a quiet space to take a work call for about an hour. The staff were rude and were initially unwilling to accommodate, but eventually allowed her to use a day room, but said they were making a one-time exception. Quite disappointed by this.

Great location, great staff wonderful...

Liked: The outdoor pools were fantastic. You can't beat the location as it is close to the beach, restaurants and shopping. Food and drink were also very good. Also having a hospitality room the day of our check out helped to extend our stay.
Disliked: It was all great.

Exceptional