The Westin Charlotte Guest Reviews
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|0.6 miles from Charlotte centre|
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Linda, Winston Salem, visiting Knight Theater Mon, 19 March 2018
I was surprised that the bed ended up being uncomfortable but overall the room was average. I feel like we paid for the convenient location because that was the only difference from staying at a cheaper hotel.
Liked: The pool and fitness area was really nice.
Disliked: The bed was uncomfortable.
Lisa, Charlotte Mon, 18 April 2016
Disliked: Parking is $20.00 extra per night.
Shannon, West Columbia, visiting AvidXchange Music Factory Wed, 12 August 2015
The hotel was in a great location right off of the interstate. The hotel staff were very friendly except for the female bartender. She was not nice at all. The hotel was clean. The parking was outrageous. I couldn't believe we had to pay $40.00 to park overnight.
Liked: Clean; nice; hotel in a great location.
Disliked: Parking was outrageous.
Angie, Rockhill, visiting Amos' Southend Tue, 4 June 2013
We had a great overnight stay going down to Amos' for a food truck event. The room was clean and had a great view! Our check-in was quick and easy as well.
Liked: Loved the view!
Timothy Sat, 9 May 2020
Unfriendly staff and loud construction...
Geralyn Mon, 9 March 2020
Liked: We loved the food with room service. JP Charlotte had great food too. Staff was friendly.
Disliked: I had contacted the property a few days before my stay to inquire about the pet fee and never received a response. I was charged a daily pet fee that was way too costly. The room was pretty clean but there were some issues. It looked like it had never been cleaned behind the couch and the mirror in living area was dirty. Also, the room service tricks you into another tip, although, it's included. I went to sign the receipt and there's a big line for a tip, I gave a 20% tip and later found out I was already charged a 21% tip. Deceiving. And, the charge to park your car is not cool either.
Dominique Sat, 7 March 2020
It was my birthday celebrations...
Liked: The price of the breakfast buffet was too pricey for the quality of food. The items in the gift shop was ridiculously priced. I paid $4 for a personal sized cranberry juice.
Mariela Thu, 27 February 2020
Liked: We had a beautiful view from our room, and the hotel is very nice.
Disliked: We had to walk so much for self parking. We chose not to go to our car just because it was so far away. Also the parking garage is shared with another facility so theres parking you can?t take. It was very confusing to find parking and when we asked of an easier way to get around the parking garage the front desk lady said she didn?t know. She wasn?t rude, she just wasn?t as friendly as you would expect a Westin employee to be.
Juan Wed, 26 February 2020
Liked: Very comfortable room
Disliked: No free WiFi
Brian Mon, 24 February 2020
Liked: YOU GIVE A GOOD DEAL THEN CHARGE 30 FREAKING DOLLARS TO PARK? THATS CRAZY AND UNREAL-- EVEN IN THE BIGGEST CITIES THEY DONT CHARGE 30 BUCKS. AND THAT SHOULD BE LISTED ON THE SITE SO U CAN DECIDE IF YOU WANT TO BOOK THIS HOTEL OR NOT
Disliked: YOU GIVE A GOOD DEAL THEN CHARGE 30 FREAKING DOLLARS TO PARK? THATS CRAZY AND UNREAL-- EVEN IN THE BIGGEST CITIES THEY DONT CHARGE 30 BUCKS. AND THAT SHOULD BE LISTED ON THE SITE SO U CAN DECIDE IF YOU WANT TO BOOK THIS HOTEL OR NOT
Jm Sun, 23 February 2020
Liked: Updated and great view
Disliked: Extra charges for everything including internet and parking. No microwave in the room and fridge was cool but not cold.
Ray Thu, 20 February 2020
David Wed, 19 February 2020
Liked: Newly renovated room
Disliked: They were drilling in the concrete on the floor above us. Management did not seem to care about this and was argumentative about this disturbance
Katherine Wed, 19 February 2020