The Westgate Hotel

Liked: Turndown service was especially nice. Very quiet hotel. Could not even hear others in their rooms. The decor may be outdated but it was very clean.
Disliked: Room service food was not enjoyable. Service was excellent but food was not great and it was cold.

The Westgate seems a bit long in the tooth, and could maybe use an update. My wife liked the "frilly" element, while I thought it seemed wildly outdated. Too much so to be considered as a pleasant representation of the charm of a certain bygone era. It was like being at my grandmother's home when I was quite young. All that was missing were the plastic slip covers on the furniture. Also, maybe they could do more to ensure that all services are functional. If you do stay here, be prepared for lots of outside noise.

Liked: The hotel was clean and had a convenient location.
Disliked: The staff were unable to help with a reservation in the hotel restaurant, and didn't offer any alternate suggestions. There was one ATM in the entire hotel, which was out of service. The bed, while not the worst, was not particularly comfortable either.

Liked: The rooms were beautiful. The service was stellar. Great location.
Disliked: The pool is under construction so we were disappointed in that.

We enjoyed our one-night stay...

Liked: I chose the Westgate because it was close to the airport and Balboa Park. The staff were very helpful. We arrived early and were able to store our luggage so that we do some sightseeing before checking in. The room had comfortable beds and was attractively decorated. We enjoyed the live music at dinner.

Exceptional

Superb

Gas lamp has become run...

Liked: Clean well kept
Disliked: When reserved was told that my card would not be charged Saw in the morning before check in it wasNo mention of the 52 parking fee or the additional charge for using hotel amenities that we didn’t

Very good

Excellent option near San Diego...

Liked: The personnel is great, very kind and nice. This is the third time I stay in the Westgate and all my expectations were met, thanks!

Very good

Nice hotel, but I wouldn’t...

Liked: Building, location and decor . Was just way too loud and got woken up by housekeeping at 7:40 AM., to see if we had checked out to start cleaning the room. But I spoke with management.
Disliked: Loud and can hear everything thru the doors and halls.

Overall a great experience for...

Liked: The location and friendly staff
Disliked: The train noise