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The Waldorf Hilton eeeee
The Waldorf Hilton, Aldwych, London | Area: Mayfair - Soho
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (1767 Ratings)
0.5 miles from London centre
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Hotel Description
Situated in London's theater district the non-smoking Waldorf London Hilton offers an indoor pool and an on-site restaurant on the West End. This seven-story Waldorf has 298 non-smoking rooms each featuring a flat-panel cable TV luxury toiletries and marble fixtures. Guests can swim in the indoor pool. Internet access is available for a fee. An on-site chandelier-lit restaurant serves modern European cuisine and afternoon tea is available in the on-site patisserie. There is also a fitness center and business center on-sitre. Valet parking is available. The Waldorf is located in London's Theatreland less than a five-minute walk from the Royal Opera House. Covent Garden Subway Station is a five-minute walk. The Lyceum Theater and Leicester Square are a 10-minute walk. Heathrow Airport is 18 miles west of the hotel or about a one-hour ride on the tube.

Check-in time: 14:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` VIP Room Facilities
` Air Conditioning
` Bar
` Car Rental Desk
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Ironing service
` Bridal suite
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` Allergy-free room
` Snack bar
` Sun terrace
` Indoor pool (all year)
` Special diet menus (on request)
` Wheelchair accessible
` Daily maid service
` Daily Housekeeping
` Children television networks
` Kid meals
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Emergency cord in bathroom

The Waldorf Hilton Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Dawn T, Stoke on Trent, visiting Lyceum Theatre London Mon, 27 April 2015

The staff were brilliant; the room was clean and spacious enough for two. My daughter, whose birthday it was, was very impressed by her weekend. Many thanks to everyone.

Liked: Wonderful, professional and courteous. what more can I say. Thank you for a wonderful stay.
Disliked: None.

4

Very Good - 4 out of 5

Diane Wed, 4 December 2019

Very good

Liked: Staff were very friendly.old fashioned elegance about the place.
Disliked: Bathroom felt a bit cold.

4.5

Wonderful - 4.5 out of 5

Gaby Tue, 3 December 2019

Superb

3.5

Good - 3.5 out of 5

Susan Tue, 3 December 2019

Loved the public areas of...

Liked: Location, traditional nature of the hotel, price in comparison to nearby hotels. They gave us free breakfast for my husbands birthday (they didn?t give us a room upgrade though and the hotel wasn?t full). Most of the staff very nice.
Disliked: The hotel is covered in scaffolding. The room we were give 809 was as far away from reception as you could get, it was an attic room and quite small. 1 member of staff at breakfast was very rude, although others apologised and tried to make up for it.

3.8

Good - 3.8 out of 5

Dannyusa Tue, 3 December 2019

Almost perfect weekend in London...

Liked: Location is perfect for easy access to most of London... shopping, theatre, restaurants, sightseeing etc.
Disliked: Reported the safe and AC wasn't working on 3 occasions and they were never fixed. The room was hot and humid in November/December.

5

Exceptional - 5 out of 5

Tracey Mon, 2 December 2019

Excellent

Liked: Manfred the receptionist was very helpful and upgraded our room and provided us with breakfast which was unexpected but greatly appreciated. All the staff were excellent. Could not fault any of the service. Would recommend to anyone and would definitely stay again. I am sure it will look splendid once the renovations are completed.

5

Exceptional - 5 out of 5

Mel Mon, 2 December 2019

Exceptional

Liked: Fantastic luxury Excellent hotel and amazing friendly staff
Disliked: Bar closes at 11.30pm for patrons is far too early and breakfast finishes at 10am again way too early

3

Pleasant - 3 out of 5

Andycb52 Mon, 2 December 2019

Dissapointing

Liked: Breakfast was good and the location of the hotel was in walking distance to Covent Garden.
Disliked: Having arrived at 11am we knew we couldn't check it until 3pm so we dropped our bags off and went for a walk. Coming back to the hotel at 2.55 we asked if our room was ready and were told Room 425 is nearly ready in 10mins. We were given access to the executive lounge and were told the lady would let us know in 10 mins when we could go to our room. At 3.20 I asked if our room was now ready and was told yet again it will be 10 mins for final checks. To cut a long story short at 3.45 I asked again and was told yes room 431 is ready. I was previously told we were waiting for room 425 if 431 was ready why wasn't we given that when we asked at 3pm. It was suppose to be a anniversary treat for my wife but after the check in farce it did put a dampener on things. We wont be going back.

1

Poor - 1 out of 5

Andrew Mon, 2 December 2019

Premier Inn rooms are better...

Liked: The breakfast was varied and nice, the reception staff and doormen were friendly and helpful
Disliked: This is a Hotel with quite a reputation so imagine our disappointment at the quality of the room. The shower was generally cold with sudden bursts of scalding water, the room was stuffy and the air conditioning too loud for consistent use. The coffee facilities were miserable and frugal, the bed small and narrow - this was really a room for single occupancy only, we were a couple. The breakfast was good enough, but the queue was long and the poor egg chef was clueless. This is a Hotel that needs to improve because all it is doing now is living on its past, and its location.

4.6

Wonderful - 4.6 out of 5

Anonymous Sun, 1 December 2019

Superb

5

Exceptional - 5 out of 5

Nathan Sun, 1 December 2019

Exceptional

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The Waldorf Hilton Aldwych, London