The staff were brilliant; the room was clean and spacious enough for two. My daughter, whose birthday it was, was very impressed by her weekend. Many thanks to everyone.

Liked: Wonderful, professional and courteous. what more can I say. Thank you for a wonderful stay.
Disliked: None.

Exceptional

Superb

Excellent save the above.

Liked: Everything save pool etc not available due to renovation.
Disliked: Nothing save above.

Very good

A beautiful venue for a...

Liked: Breakfast selection was very good and restaurant was a lovely, grand setting. Most staff were friendly and helpful.
Disliked: It took a while to be served coffee one morning. We had to ask 3 people. Next time we we're served within minutes of sitting at the table.

Ok but wouldn’t stay again

Liked: Staff very friendly and helpful
Disliked: Couldn’t get tv to work , drinks extremely expensive

Should have been better

Liked: Staff were friendly and punctual (bar the duty manager who did not return my call)
Disliked: No hot water to the showers in both roomsLight was broken and hanging from the wardrobeShower above the bath tap didn't workTV above bath didn't work

Very good

Liked: Great hotel in a top location within minutes of Covent Garden and Leicester Square. Very friendly and helpful staff and a superb breakfast :)

So convenient for the theatre

Liked: The history x