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The Volunteer Hotel eeef
The Volunteer Hotel, 1706 Cumberland Avenue, Knoxville, TN | Area: Downtown Knoxville
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (209 Ratings)
0.9 miles from Knoxville centre
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Hotel Description
Free internet and well-appointed rooms with microwaves and mini-fridges await Our guests at the non-smoking Volunteer Hotel ideally located for pedestrian traffic to all things University of Tennessee. The four-story Volunteer Hotel has 112 non-smoking rooms and suites with choice amenities such as free high-speed internet access flat-panel cable TVs with free HBO and convenient microwaves and mini-fridges all right off the campus of University of Tennessee. There is a restaurant on-site and room service is also an option. Knock out work tasks at the business center and get in a workout at the fitness center. Forgotten items and snacks are available at the sundries shop in the lobby. The hotel is on U.S. 70 and borders the University of Tennessee campus. Walk to Volunteers games at Neyland Stadium in just over 10 minutes. The popular restaurants and boutiques of Knoxville's Market Square are two miles away. Don't miss the bird's-eye view of the city from the observation tower at World's Fair Park less than a mile away. Knoxville Downtown Island Airport is four miles away by the IJAMS Nature Center and Nashville International Airport is about 175 miles away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Airport Shuttle
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Garden
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Private check-in/check-out
` Shuttle service (free)
` Airport shuttle (surcharge)
` Shared lounge/TV area
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` Accessible parking
` Secured parking
` Daily Housekeeping
` Children television networks
` Kid meals
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Airport shuttle (additional charge)

The Volunteer Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Clara, Chesnee, visiting Thompson Boling Arena Mon, 12 December 2016

Hubby and I went to see Chris Young perform at Thompson-Boling Arena which was easy to get to from this location. You could walk there in better weather. Just outside the university and many fast food places were there and nicer dining, as well.

Liked: The valet service was great; the room was clean and comfortable; the breakfast was exceptional. The entire staff from front desk, valet and wait staff were friendly and helpful.
Disliked: The shower door only opened on one side - that didn't allow for me to test the water before getting in. Getting in and out of the hotel was tricky due to construction and the hotel front was in an alley.

5

Exceptional - 5 out of 5

Kashia, Jonesborough, visiting Thompson Boling Arena Sat, 1 November 2014

Liked: Great service; clean rooms.
Disliked: Our room was right next to the elevator so we could hear it all day/night.

4.5

Wonderful - 4.5 out of 5

Sandy Wed, 12 February 2020

Visiting a patient at the...

Liked: The location and staff were great. Walking distance to restaurants and the Hospital we were there for. Quiet rooms and comfortable bed
Disliked: I didn't know the lounge and restaurant were under construction and that is one of the reasons I picked it. They did not have soda or water machines available. Also the décor in the bathroom was a little dated

5

Exceptional - 5 out of 5

Tennessee Sun, 9 February 2020

Great location

Liked: Location was great. Room was clean.
Disliked: Car blocked road into McDonald?s parking lot. Loved the sliding bathroom door in newly remodeled part but was strange because door had latch but no way to close door completely. Also no USB charging ports on lights, radio or plugs. Had to have your own to plug in. Many newly remodeled hotels have radios with ports.

4.6

Wonderful - 4.6 out of 5

Marnie Sat, 8 February 2020

Hotel highlights

Liked: The location is excellent and close to the college! The room was clean, and the staff was great.
Disliked: The hotel was under construction during my stay and there was no room service or restaurant open at the hotel. I heard they had one coming to open at another time.

4

Very Good - 4 out of 5

Laura Tue, 4 February 2020

Loved our stay! Would definitely...

Liked: We went for a Volunteer Home game and were able to walk to the arena, which was awesome, as traffic is a nightmare! Staff were super nice and the room was clean and comfortable. Many places to eat within walking distance.
Disliked: Pricey, for off season. Only parking option was valet.

3.6

Good - 3.5 out of 5

Sb Sat, 1 February 2020

Good

4

Good - 4 out of 5

Erica Fri, 31 January 2020

Good

1.3

Poor - 1.2 out of 5

Anonymous Sat, 25 January 2020

Don?t bother staying here

Liked: Nothing
Disliked: Where to begin... The entire property is under construction. So all of those amenities/facilities they list on their site are not available. The pictures on the website of the lobby- not real because it?s just a front desk in a dark room. No gym, no breakfast- sign in the elevator about the dust due to the construction. The major kicker is the nearly $22 valet fee. When we went to check out and voice our concerns about our stay, there was already another disappointed guest at the front desk with the same list of complaints we had! We told the woman at the front desk about the appearance of the hotel and the fact that none of the facilities were open because they were under construction, she said ?sorry you were misinformed- because you booked with booking.com it is their fault? meanwhile the volunteer hotel?s own website doesn?t mention any of this either. I explained to her- this is not guests being misinformed, this is false advertising. I would not have booked a night here had I known.

3.5

Good - 3.5 out of 5

Zekendorfk Mon, 20 January 2020

ok

Liked: the personal
Disliked: the bed sound every time I turn

4

Very Good - 4 out of 5

Hayley Mon, 20 January 2020

Very good

2.5

Fair - 2.5 out of 5

Suzann Fri, 17 January 2020

Passable

Liked: Within walking distance to shops food and campus.
Disliked: Construction going on was loud and there was no lobby. The beds were incredibly hard like sleeping on the floor.

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The Volunteer Hotel 1706 Cumberland Avenue, Knoxville, TN