The Swan Hotel Stafford Staffordshire Guest Reviews
Write a review
Write a review
Amanda Sat, 20 April 2024
Superb
Patricia Fri, 19 April 2024
Very good
Liked: central location, breakfast and evening meal were very good
Disliked: short-staffed in the restaurant (evening), long wait for meal. However, the meal was good and the staff were friendly (they were rushed off their feet)
Paul Fri, 19 April 2024
Superb
Rachel Thu, 18 April 2024
Wonderful location beautiful style with...
Liked: The style and location was fabulous and the staff incredible really welcoming
Disliked: Not having heating in the bedroom
Kathryn Mon, 15 April 2024
Superb
Jon Sun, 14 April 2024
Superb
Helen Sun, 14 April 2024
Pleasant
Liked: Good location, interesting building and friendly staff.
Disliked: The staffing levels, like my last trip were very light. This means a lot of waiting. On this trip particularly waiting for coffee with breakfast that arrived after I had finished. The poor waitress ran off her feet. Also a wait to sign out. I was glad that I didn't have an urgent appointment. A reception should be staffed in the morning all the time and guests shouldn't have to hunt the receptionist down.
James Sun, 14 April 2024
Very good
Liked: Breakfast
Ann Sun, 14 April 2024
Terribly understaffed
Liked: The few staff were wonderful.
Disliked: Management let the place down, Chronically understaffed, rang 3 times no answer as trying to find the car park was a nightmare.
Daphne Sat, 13 April 2024
Great ambience
Liked: Great atmosphere
Disliked: Rooms are a bit noisy