The Swan Hotel Stafford Staffordshire Guest Reviews
Write a review
Write a review
Vivien Sat, 7 June 2025
Not to be repeated.
Liked: Parking
Disliked: Room 113 small , window even smaller.Evening meal was very poor. My wife could not eat the turkey .
Cheralyn Fri, 6 June 2025
Bad
Liked: Nothing
Disliked: Don't leave guests locked outside to disturb paying customers sleep. Multiple times we were woken up by creaky floor boards and the room shaking from traffic walking past the room. Reception phone ringing hear word for word. Didn't expect this from a suite as I paid more for comfort yet had none. Very dissatisfied with my stay. As I did not get the rest I needed after burying my grandad. I was consistently and persistently woken up by drunk pepole hammering on the door trying to get in where reception wouldn't answer and where the suite was above Reception I could hear the phone non stop ringing. Very unhappy after paying nearly 350 pounds for a 2 night stay to only get a couple hours of broken sleep.
Jannice Thu, 5 June 2025
Comfortable, friendly, atmospheric hotel with...
Liked: In the centre of town but the room was quiet. Comfortable stay, friendly staff, great atmosphere and lovely food.
Disliked: Nothing
Louise Thu, 5 June 2025
Very good
Liked: Facilities, car park and situation
Disliked: Too many bars!! Pet fee when we got there after booking £15Breakfast alright but not brilliant
Charnwit Thu, 5 June 2025
Excellent hotel with good location...
Liked: Room and breakfast
Disliked: The heater was not on. We didnt need it but it'd be better to have.
Marko Thu, 5 June 2025
Superb
John Wed, 4 June 2025
Pleasant
Liked: The Hotel is well situated.
Clementine Wed, 4 June 2025
Passable
Kim Mon, 2 June 2025
Very good
Heiko Sat, 31 May 2025
We have been very happy...
Liked: Very nice bar