The Sumner Hotel Guest Reviews
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Daniel Wed, 23 April 2025
Perfect location, clean, comfortable, friendly...
Liked: Perfect location for Oxford Street, Marble Arch and Hyde Park. Hotel very clean, good facilities and great choices available for breakfast. Staff very friendly and polite.
Susan Thu, 17 April 2025
Enjoyed
Liked: Location was very goid
Disliked: The fridge wasn’t working and tv had a very bad signal
Summers Tue, 15 April 2025
Just what I needed -...
Liked: Perfect location for the event I was coming to London for. The journey to and from London Euston was also pretty quick and simple. The shower was great, a decent size and good water pressure.
Disliked: My room was upgraded from a double bed to king, but it was two beds/ mattresses pushed together, so it wasn't the most comfortable but was fine for one night. The cleanliness wasn't the best, but I wasn't disgusted by anything (just a dirty spoon with the tea cups, some discolouration/ stains on the carpet, and a hair in the sink).
Suzanne Sat, 12 April 2025
Lovely room & welcoming feel...
Liked: Staff were amazing
Kyriaki Tue, 8 April 2025
Very good
Alabri Wed, 2 April 2025
The hotelis good
Liked: The stay was lovely, i liked that the hotel was close to a lot of places, and it was cozyBut the cleanliness and the availability of certain equipment was missing, The cups at the restroom were disappointing,
Greta Sun, 30 March 2025
Exceptional
Liked: Excellent ambiance Excellent location very clean and comfortable quiet
Jerry Fri, 28 March 2025
Superb
Liked: Quiet ,VERY clean, great location and not too expensive … Firm and comfortable bed.
Disliked: The desk is a little small and the bed very low to the ground
Sara Thu, 27 March 2025
Passable
Phillip Wed, 26 March 2025
Lots of potential let down...
Liked: Clean rooms, good location, friendly staff.
Disliked: Air conditioning in the room didn't work. Ambient temperature was way too high despite the thermostat being off and the window opened (because the air-conditioning wasn't working). No iron and ironing board, guest book indicated a need to use paid hotel service.