The Shelburne Sonesta New York Guest Reviews
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Write a review
Kovach Sun, 6 July 2025
Cute neighborhood, walkable neighborhood, very...
Liked: cute rooftop restaurant
Disliked: My room smelled overwhelmingly of dog urine. When I told the staff they said “Oh no, I apologize for that.”
Shalva Sat, 5 July 2025
Very good
Aatmika Sat, 5 July 2025
Very good
Venkat Sat, 5 July 2025
Like a jewel in the...
Liked: Location close to all important buildings.
Ashley Sat, 5 July 2025
Superb
Oren Fri, 4 July 2025
Very Good Value For Money...
Liked: Nice staff and location. The room was clean and comfortable, and overall good value for money - they even gave us a slight upgrade without us asking.
Disliked: The room was a bit dated, but overall very good. The wait for the elevators was relatively long, though the beautiful rooftop view might explain the demand.The closest subway station was Grand Central. While it’s a beautiful spot, by Manhattan standards it was a bit of a walk. That said, all the shops you might need are within a 5-minute walk. These minor points are the only reason I rated it "very good" instead of "excellent."I would rate them 8.5+ if that was an option
Corlia Thu, 3 July 2025
Good value for money
Liked: The hotel is very well located, in a not too busy area, but super accessible to all touristy spots. The staff was super friendly and helpful.
Disliked: It could've been a bit cleaner.
Daniil Wed, 2 July 2025
Overall, amazing stay!
Liked: Very spacious rooms, amazing staff, a super cool rooftop bar/restaurant, and a nice view of the Empire State Building! They offer two free snacks per day, which is very convenient because, for example, you can get two bottles of water.
Disliked: They use motion sensors to save energy, so the AC is not actually cooling when you leave the room. There is a sign next to the thermostat that explains this. They say that when you enter the room, the AC will cool the temperature down to the last setting within 15 minutes. So basically, if you set the thermostat to a certain temperature, when you come back, it likely won't be at that temperature; it will be higher. Also, the computers they have in the lobby are so old that they can't open modern websites.
Antoine Wed, 2 July 2025
This is my second stay...
Liked: top floor restaurant is always a great environment
Marlin Wed, 2 July 2025
Exceptional
Liked: Location
Disliked: N/A