The Seelbach Hilton Louisville Guest Reviews
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|0.6 miles from Louisville centre|
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Greg O, Milford , visiting Jim Porters Good Time Emporium Mon, 2 February 2015
Wanted more from a room billed as an executive room.
Liked: Nice lobby and staff.
Disliked: Small, small rooms.
Kerin Sun, 28 November 2021
Liked: The lobby was decorated beautifully for the holidays. Breakfast was yummy
Melinda Tue, 23 November 2021
Liked: beautiful building beautiful
Robert Mon, 15 November 2021
Liked: The main floor (lobby, bar, restaurants, et al) were historic and well done. The rest of the hotel is just old. Luckily, the hotel has some young women on staff, who worked hard to make customers comfortable.
Disliked: Downton location has become a mess. Streets blocked off, horrific traffic, noisey. This hotel has too few staff for its valet parking (in or out). Our room was ignored the first day. No cleaning, bed not made, no fresh bathroom linens or shampoo, coffee supplies, etc. Better after we complained. Hotel generally too dark, including hallways. Little lighting and all windows had their curtains drawn 24/7.Hotel provides NO in-room information about its own restaurants (hours, menus, room service availability). Area marked as "Ice and Vending" had no vending, only ice.Younger, male bell staff tend to ignore their duties. Female bell staff were outstanding and saved the check-in and check- out, plus valet parking services from otherwise poor situations. A major issue is the hotel's lack of or concern for handicapped accessibility. Both front entrances from the street require climbing multiple steps. No help in carrying walker (with luggage) up those stairs (see comment on bell staff). Doors are heavy and none opens automatically. I didn't see any means of entry for someone wheel-chair bound.We were born and grew up in Louisville and the hotel once was much better in almost every way. Seems that The Seelbach is depending a lot on its historic reputation, not today's expectations.Stop in for a drink or for a meal. Stay in some other hotel.
Sherri Sun, 14 November 2021
Marvin Sat, 13 November 2021
Gerson Fri, 12 November 2021
Derek Fri, 12 November 2021
Liked: The bar was great. Wonderful service, drinks and food were very good.
Disliked: Breakfast was not impressive, especially for the price. Biscuits were dry and bacon was rubbery. I've had better breakfasts at other Hilton hotels that were included in the price of the stay. The room (232) was just OK.
Robert Tue, 9 November 2021
The Seelbach always provides an...
Robert Mon, 8 November 2021
Liked: Staff was great
Disliked: The shower door was built for someone who is thin as a rail. as a 200 pound male getting into the shower was ridiculous. It was comical.
Anonymous Mon, 8 November 2021