The Schooner Inn

Liked: Very friendly check-in. Room was very clean. Was there for Friday night concert on 5th St Stage. Perfect location for this.

There were a few things that needed attending to and as soon as we called within a few minutes the things were fixed. The staff was superb! They were all very kind, caring and polite. The room was clean and had pretty much everything you would need to include dishes. The view was spectacular as well. We will be booking with them again without a doubt - in fact, we will be making our reservations in Jan for Aug/Sept of next year - that's how pleased we were. :)

Liked: The customer service they provide is superb!

Good

Great Value

Liked: The location, amenities and size of the room. Staff was very accommodating to my service dog.
Disliked: We unfortunately had a family next door on night one that ran around screaming until 4am. No sleep at all. We had to report twice to the front desk. We were VERY concerned about the children's welfare. Also, room could be more cold. 77 was average. There is a large gap at the front door frame that allows a wind tunnel (balcony door is closed mind you) that you can hear and feel hot air. 234.

Exceptional

My family has stayed at...

Disliked: We had 4 king suites from Monday to Friday June 23-27 all of them were dirty. The floor was sticky with some sort of soft drinks and food, the sheets had fresh stains & this was at check in. The A/C would not cool the room down at all. And when we asked about the state of the rooms we were told they are short staffed. We did not have beachfront access because of the beach being blocked off so we had to walk down the street to get to the beach. Every day we would leave our rooms hoping they would be cleaned by housekeeping and every day they never came. They do leave you a broom and dustpan so you can at least kind of clean up yourself. The toilets would not flush at random times and the pillows smelled of sweat. So disappointed in you Schooner Inn this hotel has sadly went downhill.

The absolute worst experience I...

Liked: Nothing
Disliked: Our room did not go below 75 degrees. The room was FILTHY and was only “cleaned” ONCE during our 4 night stay. We had to ask for towels every single day. The beach hosted a festival the day prior to our check in and the hotel did NOT warn incoming guests that the beach access the hotel provides would not be available - ruining the only amenity that this disgrace of a hotel provides. We drove 10 hours to stay at this disgusting, hot, and unprofessional hotel. The room was sticky and humid and the people next door to us smoked on their balcony. I WILL NEVER go back to this location.

We’ve been here in the...

Liked: We liked the aspect that it’s SUPPOSE to be ocean access but not during our stay
Disliked: 1. We got there the beach was blocked off by a music reggae over the weekend that they failed to inform us before making us pay for our stay we got there Monday 6/23 the reggae was Sat and Sun 6/21-6/22 we left Friday morning 6/27 and STILL working on cleaning and getting access to the beach 2. We got our rooms late grant it check in is at 4pm we didn’t get our rooms closer to 5pm and the excuse was they are short staffed. 3. When we finally got our room it wasn’t even clean there was left over food and residue all over the floor from whoever stayed in the room previously 4. When telling them about this they said they can’t do anything until the manager is there to give us some sort of compensation for the late room and it being dirty and there was never a manager there to complete this.5. A/C barely worked and our room had bathroom issues were we wouldn’t flush and had to poor water down the toilet for it to flush

Exceptional

Liked: Clean and a perfect location.

Exceptional

Superb