Liked: Very friendly check-in. Room was very clean. Was there for Friday night concert on 5th St Stage. Perfect location for this.

There were a few things that needed attending to and as soon as we called within a few minutes the things were fixed. The staff was superb! They were all very kind, caring and polite. The room was clean and had pretty much everything you would need to include dishes. The view was spectacular as well. We will be booking with them again without a doubt - in fact, we will be making our reservations in Jan for Aug/Sept of next year - that's how pleased we were. :)

Liked: The customer service they provide is superb!

Passable

Liked: Location
Disliked: Outdated, too loud.

Very good

Liked: The view is amazing and being at the end of the boardwalk is great. The pool was open and clean and the staff was really friendly.
Disliked: There was a problem with some guests (younger group) that the police had to get involved with but it was over quickly. Lots of air traffic but that¿s everywhere in VB.

Exceptional

Liked: Friendly customer service. Great location beautiful view from my room. We were lucky to have perfect weather.

Bday trip

Liked: Location price and atmosphere could view the beach from balcony hotel pool was heated the weather was great 90 degrees local shops was near by hotel have hot tub in some of the rooms
Disliked: The way my bathroom light barely came on have to leave that on all day and night and tv didn't turn off when I hit the power but everything else was great except hearing air force planes fly over my head

Will not book here again.

Liked: View of the beach.
Disliked: Dirty, and smelled like smoke. The staff was rude when we asked to change rooms due to heavy cigarette and weed odor in the room we were given.

Very good

Disappointed customer

Liked: Very clean staff was friendly I also liked how they handled the drunk customer water pressure was good in shower felt like a back massage
Disliked: Booking.com told me I had a ocean view but when I checked I got a room in the back the staff member heather tried to accommodate us but she had a drunk rude gentleman who distracted her from helping us due to she had to call cops on him we just stayed with our room but I was disappointed I didn?t get what I paid for a beach oceanfront room