The Ritz-Carlton Charlotte Guest Reviews
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|0.1 miles from Charlotte centre|
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Susan Fri, 10 August 2018
Lovely Hotel but don't eat in the restaurant.
Liked: Design quality and spaciousness!
Disliked: Food was not good for the price point.
Robert Fri, 10 August 2018
Liked: The customer service was excellent.
Disliked: The fact that they had trouble finding my reservation.
Verified Hotel Guest Fri, 10 August 2018
Liked: Ambiance and customer service
Disliked: Hearing the noise from the street
John Mon, 6 August 2018
Jan Mon, 23 April 2018
We expected more from a...
Liked: The bathroom was awesome.
The coffee maker and coffee were what I love.
Plenty of mirrors.
Disliked: The beds were too soft. Not enough electrical outlets.
Jen Mon, 12 February 2018
Always wonderful, just fairly disappointing...
Liked: Perfect location for the Andrea Bocelli concert we attend next door. All of the staff were extremely accommodating & friendly. The bed was like a cloud. The hotel ambience was inviting & relaxing. The eggs benedict at BLT were outstanding!
Disliked: The hotel was jam packed after the concert, so much so that we couldn't find room to enjoy an after drink at the bar, and there was an hour & half wait in the Punch Room bar, so our party of 4 just called it a night. My Dad had to wait 40 minutes to retrieve his car from valet. Little things like my room coffee pods were not refilled from housekeeping, which was frustrating in the morning when I craved my coffee. The tissues ran out in our bathroom & weren't replenished. Minor things but expected of the Ritz.
Ronald Tue, 16 January 2018
Preston Thu, 30 November 2017
Disliked: We were on our wedding night stay and mid festivities we had to evacuate. I know that there is no way possible to prevent a fire, however we exspected at least an explanation. I especially took the offense when my new wife had to stand outside the hotel with a towel at the same time the basketball game was dismissed next door. Overall we wanted an apology for the false alarm and extra attention. Running down 16 flights of stairs in a towel can we fun in certain situations but this was not one of them
Tim Fri, 24 November 2017
Disliked: Price - very expensive for a Ritz
Anonymous Thu, 16 November 2017