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The Ritz-Carlton New York NoMad

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The Ritz-Carlton New York NoMad, 25 West 28th Street, New York City, NY -(888) 416-0458
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4.65
HOTEL RATING: 
WONDERFUL
4.65 out of 5 (93 Ratings)
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The Spotlight on The Ritz-Carlton New York NoMad

Luxury Meets Live Music in the Heart of Manhattan

Modern elegance and five-star service define The Ritz-Carlton New York NoMad, located just a short walk from some of NYC’s most iconic music and entertainment venues. With sleek design, lush garden spaces, and indulgent amenities like a sauna and kids' club, this upscale hotel is a serene home base in the middle of Manhattan action.
Just minutes from Madison Square Garden, Flatiron Building, and Penn Station, you're perfectly situated to explore the city or catch a show without the stress of long travel times.

Why Concert-goers love it

Location is key, and The Ritz-Carlton NoMad delivers. Less than a 10-minute walk from Madison Square Garden and Penn Station, it's ideal for hitting a show and getting back in bed fast—no need to navigate busy late-night subways. The hotel offers 24-hour front desk service and staff who speak multiple languages, making late check-ins smooth and stress-free.
Despite its central location, the rooms are remarkably quiet, offering a peaceful escape after a loud night out.

Who this Hotel is great for

  • Groups of friends who want to splurge on a stylish stay close to the action
  • Solo travelers catching a once-in-a-lifetime gig
  • Couples turning a concert into a romantic weekend
  • Fans who love nightlife but need a luxury retreat to recharge
  • Budget-conscious music fans who can stretch a bit for a luxe experience

Food and Drink Options

The on-site restaurant serves up a mix of American, Japanese, and Mediterranean cuisine, and special dietary needs like vegetarian, dairy-free, and halal are happily accommodated. While there's no mention of 24/7 room service, the bar and restaurant are excellent for a late-night bite. A variety of breakfast options (continental, American, vegetarian) are available—ideal for recovering after a long night.

Nightlife Options

While the hotel itself is more about relaxation than revelry, its central NoMad location means you’re surrounded by lounges, cocktail bars, and live music spots. Whether you're looking for craft cocktails or DJ sets, you'll find it within walking distance.

What People Say

Guests rave about the attention to detail and personalized service, as well as the plush, quiet rooms that feel like a sanctuary in the city. Many mention the prime location and easy access to landmarks and venues as major perks. The hotel's overall vibe is described as both luxurious and welcoming.

Areas for Improvement

Some guests note that prices, especially for dining, can be steep—as you'd expect from a Ritz-Carlton. Also, while the hotel has a high-end calm vibe, those looking for an energetic late-night scene inside the hotel may need to look elsewhere.

The Bottom Line

For concert-goers who want to pair their NYC music experience with luxury, location, and relaxation, The Ritz-Carlton New York NoMad hits all the right notes.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hiking
` Bowling
` Squash
` Private check-in/check-out
` Wheelchair accessible
` kids club
` kitchenware
` 24-hour security
` Concierge services
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Tennis court & equipment
` Tour services
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

The Ritz-Carlton New York NoMad Guest Reviews

Overall Average Score: 
Wonderful (4.65 out of 5)

Write a review

1

Poor - 1.0 out of 5

Luca Tue, 22 April 2025

Disappointing.

Liked: Good design.
Disliked: Very disappointed. A very high cost (almost 7000 dollars for three nights, bed and breakfast) for a relatively small room and very limited service. Staff not very attentive to customer needs, no welcome gift, the staff's attention seems to be focused on the customers of the Nubeluz restaurant and not on the much more paying guests of the hotel. Our daughters were not even able to visit the rooftop, because they are 10 and 15 years old. Really too many flaws for the quality / price ratio.

4.5

Wonderful - 4.5 out of 5

Evan Tue, 18 March 2025

Superb

4

Very Good - 4.0 out of 5

Elizabeth Mon, 10 March 2025

Overall good experience

Liked: Excellent service from the staff
Disliked: Rooms were small

5

Exceptional - 5.0 out of 5

John Tue, 11 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Laura Mon, 3 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Mathew Sun, 5 January 2025

Exceptional

5

Exceptional - 5.0 out of 5

Oksana Fri, 6 December 2024

Exceptional

3.5

Good - 3.5 out of 5

Viviane Mon, 28 October 2024

Good

Liked: Nice room and bathroom
Disliked: Very, very noisy foyer. Nowhere to have a good breakfast in the hotel.

4.5

Wonderful - 4.5 out of 5

Eric Thu, 26 September 2024

Overall, excellent. Would definitely stay...

Liked: Staff was a pleasure. Suite was nice. Bathroom-excellent, bedroom-very good, living/dining room-fair. View from bedroom & bathroom was great. Window and eating area in other room of suite seemed an afterthought. Room service was solid but uninspired. Dinner at Bazaar was lovely. Location was great.
Disliked: See above. Living/dining room of suite took NO advantage of the great view. The dining table was tucked into an odd corner and barely usable. Also, table should be cleaned underneath. The refrigerator was tiny and unusable for anything but the minibar (not convenient for a week long stay). Staff did send up a larger refrigerator (which was nice) but it was old and an eyesore.

5

Exceptional - 5.0 out of 5

Steve Tue, 27 August 2024

Would stay again.

Liked: Beautiful property. Staff is so friendly and super clean hotel.

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The Ritz-Carlton New York NoMad 25 West 28th Street, New York City, NY