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The Queen at Chester Hotel BW Premier Collection Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Wilma, Glasgow, visiting Storyhouse Chester Sun, 23 October 2022
Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.
Anthony Sun, 13 July 2025
Superb
Andrew Sat, 12 July 2025
Exceptional
Susan Sat, 12 July 2025
Exceptional
Liked: Lovely room, very bright and spacious
Disliked: The views are not good but that doesn't really matter
George Sat, 12 July 2025
Comfy, well locatedhotel with nice...
Liked: Friendly staff - good atmosphere
Disliked: Some of the corridors require repainting
June Sat, 12 July 2025
Lovely hotel.. great location for...
Liked: The room was spacious and nicely decorated and stayed cool.. due to it's location round the back of the hotel. The bed was comfy with comfy chairs in the room.
Disliked: The restaurant menu didn't cater for my friend (gluten free) or myself (vegan). It would have been nice to eat in the hotel on our first night... instead we went out to eat.
Stuart Sat, 12 July 2025
Good
Sanjay Fri, 11 July 2025
Very good
Jill Fri, 11 July 2025
Exceptional
Anonymous Fri, 11 July 2025
Nice to eat there but...
Liked: The restaurant and bar were lovely. The food in both was excellent. The waiting and bar staff were very friendly
Disliked: There was a pair of lady’s underwear in the bed and the sheet was ‘stained’. Not all the extras we had paid for were in the room. Keys didn’t work every other time we tried to get in the room
Janice Thu, 10 July 2025
Central classy comfortable hotel with...
Liked: CentralPositionOpposite train station was idealClean and comfortable roomOverlooking the garden Really nice breakfast and friendly staff in the breakfast room Nice touch free creme eggs on reception desk as it was Easter Sunday Helpful receptionist told us about bus and boat tripWe wanted toDo
Disliked: Nothing really
