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The Queen at Chester Hotel BW Premier Collection

eeee - (888) 406-7656
The Queen at Chester Hotel BW Premier Collection, City Road, Chester -(888) 406-7656
Area: City Centre - Chester Train Station
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2203 Ratings)
0.8 miles Storyhouse Chester
v7 mins driving
t16 mins walking
UBER from £3-4
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located opposite Chester Station The Queen at Chester BW Premier Collection first opened in 1860 and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` BBQ facilities
` Heating
` Wheelchair accessible
` mini bar
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Japanese
` Czech
` French
` German
` Italian
` Polish
` Portuguese
` Romanian
` Slovenian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa services
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
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The Queen at Chester Hotel BW Premier Collection Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Wilma, Glasgow, visiting Storyhouse Chester Sun, 23 October 2022

Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Paul Wed, 20 August 2025

Exceptional

4

Very Good - 4.0 out of 5

Sally Wed, 20 August 2025

Very good

Liked: Fabulous decor in the common areas, loved the artworks, and the friendly hotel cat, Queenie

3

Pleasant - 3.0 out of 5

Sophie Wed, 20 August 2025

Comfortable

Liked: It was convenient for us close to Chester Zoo.
Disliked: I felt it could have been cleaner. The bathroom was very tired.

3.5

Good - 3.5 out of 5

Elizebeth Wed, 20 August 2025

Good

3

Pleasant - 3.0 out of 5

Judith Wed, 20 August 2025

Proximity to the station is...

Liked: Proximity to the station, welcoming desk staff
Disliked: Very poor bedding and uncomfortable bed, poorly appointed room, below standard of better budget hotels

4

Very Good - 4.0 out of 5

Kathy Wed, 20 August 2025

A great place to stay...

Liked: A nice convenient location, and really nice inside. I also love the cat called Queenie!
Disliked: Nothing to dislike. I enjoyed the breakfast but I’ve had better breakfast elsewhere.

3.5

Good - 3.5 out of 5

Serena Wed, 20 August 2025

Good

5

Exceptional - 5.0 out of 5

Hayley Wed, 20 August 2025

Fantastic stay!

Liked: Lovely hotel with friendly helpful staff
Disliked: Going home!

0.5

Poor - 0.5 out of 5

Orla Wed, 20 August 2025

Bad

4.5

Wonderful - 4.5 out of 5

Gerard Wed, 20 August 2025

Superb

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The Queen at Chester Hotel BW Premier Collection City Road, Chester
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