The Queen at Chester Hotel BW Premier Collection Guest Reviews
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Wilma, Glasgow, visiting Storyhouse Chester Sun, 23 October 2022
Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.
Lee Sat, 20 April 2024
Superb
Sandra Sat, 20 April 2024
Good
Liked: Location. Style of hotel
Disliked: Wasn’t aware of the work taking place at the hotel
Stevie Sat, 20 April 2024
Superb
Robertson Fri, 19 April 2024
Superb
Tracey Fri, 19 April 2024
Disappointing for the cost of...
Liked: Good location. Comfiest bed ever.
Disliked: It was advertised as including wine/ champagne for guests in the suite. I specified that I don’t drink wine but do like champagne. After 4 hours and having to contact reception I was given a bottle of Prosecco ( not champagne as advertised) and 2 small flutes which were not particularly clean. Not even an ice bucket. On a previous visit , staying in the same suite we were given 2 free drinks for the bar, which didn’t happen this time. The room was , however, more expensive this time than last.
John Fri, 19 April 2024
Good
Jane Thu, 18 April 2024
Pleasant, but not worth price...
Liked: Room nice and clean
Disliked: Was disappointed as the front entrance and public areas were having work done, this was not indicated at booking. My friend and I were treating ourselves, so let down by this in combination with price of room
John Thu, 18 April 2024
Exceptional
Catherine Thu, 18 April 2024
Passable
Richard Thu, 18 April 2024
Very good