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The Quay Hotel And Spa

eeee - 0800 031 8416
The Quay Hotel And Spa, Deganwy Quay, Conwy -0800 031 8416
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2202 Ratings)
0.6 miles from Conwy centre
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina with views over the Conwy Estuary. The fully nonsmoking hotel has been meticulously designed throughout and its architecture epitomizes cool sophistication. The large airy spaces understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton luxurious bathrooms and unrivaled in-room facilities.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Beachfront
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Sun Deck
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Room service available
` Takeout dining services available

The Quay Hotel And Spa Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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3

Pleasant - 3.0 out of 5

Ashley Sat, 26 April 2025

Disappointing overall for the cost...

Liked: Nice place but the rooms & decor are dated, or possibly aimed for the older clientele. Also cannot buy drinks in the bar after 10pm as they close the tills so if you dont carry a card and use apple/google pay like most do and attach these details to your room at checkin you cannot get a drink for the last 2 hours they are open. Gent in the bar was also very rude and unfriendly when i tried to get a drink at 10:05. No notes made on the system of our room requests, but this was resolved for us. Overall just not worth the additional expense for a night away jnless you are there for the spa facilities which were excellent, as was the food
Disliked: Sofa was worm and clearly very old, no padding in the seats etc, if you have only visited the restaurant or bar before you would not expect the rooms to look how they are. Also, its 2025 and they do not have aircon in the suites !!!

4

Very Good - 4.0 out of 5

Grace Sat, 26 April 2025

Well worth it, had a...

Liked: We only stayed for a night so didn’t spend much time. We really enjoyed the pool and spa facilities, breakfast in the morning was lovely. The room was lovely and spacious. The bar and restaurant area was really well presented, I thought it looked really nice. We didn’t sit outside, but the blue lights at night time were also nice. The views surrounding the hotel were beautiful.
Disliked: N/A

5

Exceptional - 5.0 out of 5

Mingyu Sat, 26 April 2025

great place ,worth to recommendation

Liked: satisfactory
Disliked: none

3

Pleasant - 3.0 out of 5

Steven Sat, 26 April 2025

Pleasant

Disliked: Evening meal poor

3.5

Good - 3.5 out of 5

Andy Sat, 26 April 2025

Enjoyed our stay but ate...

Liked: Super location, facilities and staff.
Disliked: Bedroom terraces need privacy screens. Breakfast only fair for this standard of hotel - no cold meats or cheese, no fresh fruit. Bar food too pretentious- why no simple sandwiches.

3.5

Good - 3.5 out of 5

Rebecca Fri, 25 April 2025

Good

5

Exceptional - 5.0 out of 5

Lynette Fri, 25 April 2025

Highly recommend!

Liked: Plenty of parking. All staff were very friendly and helpful. Hotel and rooms were spotlessly clean. Plenty of choice for breakfast. We ate in the Cove bar in the evening and the food was delicious.We stayed in an executive deluxe room and the views from our balcony were amazing. Would highly recommend stopping here.

5

Exceptional - 5.0 out of 5

Maggie Fri, 25 April 2025

Fabulous views

Liked: The rooms are gorgeous beds are very comfy. Very clean hotel and staff are very nice. Views are amazing we had a sea view room well worth the extra expense
Disliked: The restaurant is very pricey . The bar area is more popular as food is more reasonable price however they get very busy and full up could do with an extention in the bar . If you want to use the pool between 9am and 5pm it costs 25 pounds each very steep. Free before 9am and after 5pm. They never used to do this charge such a shame

4

Very Good - 4.0 out of 5

Gabriel Fri, 25 April 2025

Very good

5

Exceptional - 5.0 out of 5

Victoria Thu, 24 April 2025

Everything you could wish for.

Liked: Stunningly beautiful modern rooms, immaculately clean with incredible views.Great parking facilities and wonderful staff.

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The Quay Hotel And Spa Deganwy Quay, Conwy