The Piccadilly London West End Guest Reviews
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Write a review
Janice Tue, 23 July 2024
Exceptional
Janet Mon, 22 July 2024
Perfect in every way
Liked: Location, friendly staff
Disliked: Nothing
Anne-marie Mon, 22 July 2024
Amazing!
Liked: Staff were attentive and very friendly. The room was amazing and overall service was fantastic, already looking at booking again for our next weekend away.
Deirdre Mon, 22 July 2024
Not for us, although the...
Liked: Staff were nice and the bed was comfortable and the room clean.
Disliked: The room itself was tiny making it uncomfortable for 2 people, apparently the steam from the shower set off the fire alarm, making it very uncomfortable for us. The sink sent water all over the shower room, making it dangerous and the general size of the bathroom was uncomfortable. We were made to wait at breakfast, may be worthwhile considering a booking function when busy and we were not asked if we wanted fried or poached eggs which we heard others being offered.
Kelly Mon, 22 July 2024
Exceptional
Deana Mon, 22 July 2024
Very good
Liked: Very convenient for going to the theatre,
Disliked: A small tooth paste in the room would be very helpful.
Andy Mon, 22 July 2024
As above - it is...
Liked: The customer service is the best I have ever experienced, the guest experience manager really looked after us and we will be staying at this hotel on all future trips to London!
Francis Mon, 22 July 2024
Excellent
Natalie Sun, 21 July 2024
Exceptional
Julie Sun, 21 July 2024
Great hotel, my second stay,...
Liked: Location is excellent. Room well equipped, all essentials provided. Toiletries smell gorgeous.Clean with extras like chocolates, fruit and water provided.
Disliked: Breakfast room is small and queues form if you arrive at a busy time.