Superb

Liked: Booking.com misled me. The room was mentioned to be 13 m2 but I could touch both walls with my hands. No window nor natural light. Very tiny and dark.

Passable

Liked: Location was great. The reception and breakfast staff were very friendly and helpful. Beds were comfortable.
Disliked: Rooms and bathrooms are far too small. We had a room which was supposed to accommodate 3 people. The bathroom Was literally half a square meter and that for three people!!! Inclusive Breakfast is a joke, hot meals are all charged for separately and the dining area is so tiny an uncomfortable with wooden benches. Limited to ONE cup of coffee or tea. All in all you definitely don?t get what you pay for. Not sure this should be rated as a 5 star hotel.

Good

Exceptional

Good

Exceptional

Liked: Absolutely great! Lovely staff and A true family feel.

Great location but thats it....

Liked: Location
Disliked: Location. Rooms need sound proofing, the street is always horns or sirens all day and all night. Hotel is more a 3 star. Rooms small and not recommended for a family of 4. Best book into a holiday inn and get joining rooms for half the price. There is no dedicated bar or restaurant, there ia just an internal door to the next door cafe.

Exceptional

Liked: Reception staff were helpful and friendly. Our upgraded room was lovely. Location was perfect for our short stay.

Way better than expected

Liked: Breakfast was much better than we expected, considering the reviews we had read in TripAdvisor before our stay. And the staff at the breakfast bar was more than helpful and kind.
Disliked: I couldn't actually mention a single thing I regret about the hotel and their staff.