The staff at the orchid...

Liked: Was so clean and tidy!

Very good

Very good

Good

all around great stay, would...

Liked: very clean, friendly, great location.

Disappointing

Bournemouth break.

Liked: We asked for a ground floor room, only to arrive to be shown into a 3rd floor room with no lift availability and when explained we couldn't do stairs for health reasons was instantly up graded to a very nice ground floor room by Charlotte, who also sorted all our luggage out.Modern rooms, very good shower and best towels. Natalie and other blonde polish girl on reception were extremely helpful and very pleasant. Parking was good.Central location for buses into Poole and surrounding areas, also station nearby just short bus ride.Pillows very hard but bed comfortable. Ample sockets and lighting and TV good.
Disliked: Continental breakfast could have had more choices of fruit and cheeses/ham/salamis and it should have been explained during booking that no cooked breakfast on Monday/Tuesdays but otherwise breakfast when available was more than sufficient .

Very good

Very good

Disliked: I left my hair straighteners in the room and went back the same day we left and they claimed they didn?t have them. I phoned for around a week after and each person I spoke to had no idea what I was on about and said they?d phone me back but never did.