Liked: wonderful management and staff. Clean and beautiful facility. 5 star for sure!!
Disliked: NOthing.

Liked: Top service, ammenities, and the Departure Lounge outdoor bar overlooking downtown
Disliked: They sprayed lavendar in the room and I am allergic to it, but most people find it soothing

Liked: Love the rooms! First time we stayed here we got a king room and I was really disappointed how small it was. The rooms with two queens are almost twice as big and really worth the little extra that it costs.
Disliked: The valet parking at $47/day is very expensive! We parked at a parking garage a few blocks away for a lot cheaper. But the doormen were all really nice guys and helpful with suggestions about restaurants, etc.

Liked: The location was excellent. It was right in the middle of downtown walking to almost everything. The room was not extravagant but very clean and have a very comfortable bed.
Disliked: The rooftop bar had poor service and the hostess was rude.

Liked: Great location and good restaurants inside hotel
Disliked: People smoking infront of entrance

Liked: The room was very clean and nicely decorated.

Liked: The location and concierge! The restaurants were top-notch, too!
Disliked: Valet parking price

Liked: We had a fabulous meal at Departure, and loved that we just had to go up a few floors.
Disliked: For how incredibly expensive The Nines was, and its five star rating, I was shocked by how poor the service was. Our room was not cleaned by the hotel staff, despite calling twice and asking them to do so. So we spent our honeymoon night in a dirty room.

Liked: Very nice clean and staff helpful
Disliked: No