The New Yorker Hotel by Lotte Hotels Guest Reviews
Write a review
Write a review
Joanne G, Massapequa, visiting Madison Square Garden
We ate at the hotel restaurant. The bed was comfortable. The room was a nice size and clean. The staff was very friendly and helpful. We valet parked our car and it was taken good care of. We would stay at the Wyndham again.
Liked: We had a nice experience at the hotel.
Robert G, Toms River
It's a very old hotel but it is in a fantastic location for Manhattan. The price is exceptional for a NYC hotel and it is a clean, safe place to stay. Rooms were a little small but wouldn't stop me from staying again. Friendly staff.
Liked: Great location; nice price and clean.
Disliked: Small rooms.
Dimitar Fri, 8 August 2025
Superb
Liked: Perfect location, staff was helpful really good price
Disliked: Nothing I'm
Maria Fri, 8 August 2025
Bad
Russell Fri, 8 August 2025
Visit for a concert
Liked: The property was good and in a great location. Very easy to walk to places very close by.
Disliked: Didn’t see anything bad about the place
Valdary Thu, 7 August 2025
Convenient location with exceptionally well-trained...
Liked: I enjoyed the fact we got upgraded to a room with two queen-sized beds since it was our first time staying there—that was really nice. I also appreciated the fact that there was a Starbucks in the lobby and that the security was tight throughout our stay. The beds were very comfortable and the cleaning crew was very, very nice and thoughtful. The man running the Starbucks counter was very nice also.
Disliked: I didn't like the service at the Italian restaurant, something Travolla? The older gentleman was a little mean and took a long time serving us. The bread was NOT edible and definitely sat on the shelf for a while. I also thought the cleanliness of our bathroom definitely could've been improved. There was hair in our shower coming from the knobs and the vent above.
Alanis Thu, 7 August 2025
Exceptional
Disliked: Is more in general, check in should be earlier than 4pm
Danny Thu, 7 August 2025
Very good
Fitzpatrick Thu, 7 August 2025
Passable
Liked: the location very good
Disliked: very small rooms bedroom and bathroom needs refurbishment also still wail for the room deposit to be paid back nealy a month now
Karen Wed, 6 August 2025
Exceptional
Gary Wed, 6 August 2025
Good
Sarah Wed, 6 August 2025
Exceptional
Liked: Great location, excellent room size
Disliked: Was told at pre check in that we’d be upgraded to a room with a view - either Hudson River or Empire State Building. That didn’t happen