We ate at the hotel restaurant. The bed was comfortable. The room was a nice size and clean. The staff was very friendly and helpful. We valet parked our car and it was taken good care of. We would stay at the Wyndham again.

Liked: We had a nice experience at the hotel.

It's a very old hotel but it is in a fantastic location for Manhattan. The price is exceptional for a NYC hotel and it is a clean, safe place to stay. Rooms were a little small but wouldn't stop me from staying again. Friendly staff.

Liked: Great location; nice price and clean.
Disliked: Small rooms.

weird payment method

Liked: Please contact me! I was in your hotel from December 18th- December 25th. I payed for it from my card, but at the reception I couldn?t use it, so I decided to change card and pay from another one. Card was switched, and I have letter about it. Lady at the reception said that my money will be returned to me in 5-10 days. Now it?s January 23rd. Still waiting?
Disliked: Please contact me! I was in your hotel from December 18th- December 25th. I payed for it from my card, but at the reception I couldn?t use it, so I decided to change card and pay from another one. Card was switched, and I have letter about it. Lady at the reception said that my money will be returned to me in 5-10 days. Now it?s January 23rd. Still waiting?

scammers

Liked: the total reservation was supposed to be $1100 with taxes. In the end I was charged $1500 in hidden fees that no one explained to me. Shady hotel, never again.
Disliked: the total reservation was supposed to be $1100 with taxes. In the end I was charged $1500 in hidden fees that no one explained to me. Shady hotel, never again.

Exceptional

Good

NYC trip

Liked: Supporting staff, all info about rooms and view received, big rooms, great view (Edge and Empire)
Disliked: Nothing to complain

Mixed emotions staying here

Liked: Location, housekeeping, doorman, concierge, front office with the exception of one gentleman was helpful & friendly.24hr diner.
Disliked: No kettle, not mini bar, no coffee/tea facilities which other hotels are offering.No proper mugs - had to deal with plastic cups that were restocked daily. Not very eco friendly. Ice machine was out of order througout our stay.Stayed there for almost 3 weeks! Apart from a special rate for a second room, charged for everything inc luggage storage of USD5/bag (which we didn't opt)This is a premier iconic hotel. So perhaps expectations were a little high.And I'm still waiting for my deposit refund of USD900

Location location location

Liked: Room, bed, bath all nice, clean, attractive, well equipped
Disliked: lobby, hall decorations were tired. carpeting especially was a geometric print that fought the grand dame feel of the place. and was a depressing geometric print

Perfect stay at the New...

Liked: Rooms were spacious, clean, bright and had superb views. Location was excellent and staff were lovely.
Disliked: Nothing at all

Perfect hotel for a walking...

Liked: Everything was close by to the hotel. The rooms were small but perfect for our long weekend trip! the beds were comfy and the service was exceptional.