Good

Liked: Staff were very friendly and couldn?t do more to help.
Disliked: Cleanliness could have been better. Stains in bathroom etc. Also, replacement of towels did not occur.

Great value for money

Liked: Lovely hotel
Disliked: Breakfast very expensive

Unhappy with stay

Liked: The bed was comfy and some of the facilities within were good ie the mood lighting
Disliked: We stayed at the hotel due to it?s facilities it had to offer ,such as the roof top restaurant and bar and spa.upon arriving after speaking to a member of staff via phone in the morning where they once again confirmed we would have access to all facilities we went to use the spa were we were informed we would be unable to use the facilities throughout our stay as they were booked up.we then went to have lunch on the roof top restaurant and once again were told we would be unable to eat or have a drink there as they were fully booked.many of the people using these facilities were not staying at the hotel. Priority should be given to your guest who are paying to stay at your hotel which they choose due to its facilities you claim to offer guests. Our room was located on the 9 th floor.throughout the day and through until late into the night all your could hear was music and drunk people.as you went down to the lobby all you were met with were drunk groups of young people who were not guests just there to use the bars within the hotel.breakfast was not to the best standard Small portions and constantly having to ask for extra sugar etc as very limited on what they give you.overall for the money that was paid to stay at this hotel I would not stay again.

Superb

I had booked for a...

Disliked: It wasn?t the hotel I wanted to stay in or hoped for room had no character

Exceptional

Liked: Really friendly staff who made this trip memorable
Disliked: A bit crowded ...

Very good

Liked: Lovely staff. Great bed. Clean and tidy

Superb

Liked: Rooftop bar was a great space, with some lovely views of the City. Aviary restaurant is worth a visit, my sea bream was delicious! The room was great, very comfortable bed and big shower. Wonderful experience would highly recommend this hotel.
Disliked: Not their fault due to government guidelines but shame the spa wasn?t open. Otherwise nothing I didn?t like about this hotel.

Disappointing

Liked: Nice rooftop bar but was fully booked so unable to use it even though we was staying in the hotel.
Disliked: No hot water in the morning and room very small