Exceptional service

Liked: We were initially meant to staying at the Montcalm The Brewery, however due to the current situation was moved to the Montcalm Royal London House. I have previously stayed here before and enjoyed the stay the last time we were here. I was celebrating my birthday early, Daniel was exceptionally helpful and attentive when I mentioned this. We got an upgraded to the Junior Suite, which was a lovely birthday surprise. The bottle of wine and sweet treats were a lovely delight, especially having had to switch hotels, and move around. I have nothing but praise for this hotel, as the staff go over and beyond to help especially during this time when there have been so many changes due to Covid. We look forward to staying here once again.

Very good

Liked: room was comfortable and clean and the hotel staff could not have been friendlier or more helpful.

Very good

Exceptional

Exceptional

Exceptional

Good

Liked: Hotel was fine
Disliked: Not original venue booked. Booking was amended the day of travel not a convenient location to the plans that had been made for husband's 50th.

Exceptional

Exceptional