The Moat House Guest Reviews
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Write a review
Amie Sat, 13 April 2024
Just OK, nothing special
Liked: The food was very good and the staff were all friendly and helpful. The bed was large and comfortable.
Disliked: I wouldn’t rate this hotel as 4 star/luxury. Our bathroom was very shabby with damp in places and cracked tiles. The windows really need replacing, they don’t seal properly and you can clearly hear the M6. We wanted to use the EV charging in the carpark but it was ridiculously expensive (not sure if they are owned by the hotel but would be good to have reasonably priced EV charging available to guests) Lots of items for the cooked breakfast weren’t stocked fast enough and service was quite slow at dinner. Some of the crockery was also dirty. Overall we weren’t that impressed but for an overnight stop near the motorway it was fine.
Michael Fri, 12 April 2024
Good
Neil Wed, 10 April 2024
excellent - would definitely use...
Liked: Room was spacious and very comfortable
Disliked: Option for earlier breakfast would be great during the week (even 6.45)
Liesl Wed, 10 April 2024
Exceptional
Graeme Tue, 9 April 2024
Lovely manor house style accommodation...
Liked: Very friendly staff who were super helpful Comfortable room and beds
Disliked: After eating an evening meal all of us were incredibly thirsty through the night, suggesting the food was over-salted
Brad Mon, 8 April 2024
The staff were very helpful...
Geoff Sun, 7 April 2024
Superb
Natalie Sun, 7 April 2024
Lovely setting, but pricey
Liked: Beautiful setting by the lake
Disliked: Expensive
Elizabeth Sun, 7 April 2024
Idyllic stay in Staffordshire
Liked: Rooms were spacious and clean. Breakfast was freshly cooked and abundant. Ample car parking complemented the property. The hotel itself and its grounds were beautiful.
Disliked: Nil
Zoe Sat, 6 April 2024
Exceptional
Liked: Beautiful location, really welcoming and very dog friendly