Name: The May Fair A Radisson Collection Hotel
Address: Stratton Street Mayfair, London
Telephone: 0800 031 8416
Rating: 4.25

Nice choice but have breakfast...

Liked: Great location (main reason), clean and spacious room, hotel building, window view - basically everything. Staff was very helpful at the check-in and with questions, but not later. They seem to be really pressured and understaffed (see below about breakfast). The Mayfair bar is also very nice, with great cocktails. Bed was the best, fluffy pillows, good sleeping experience.Bath amenities would expect better from this hotel level (I don't need a bag for bathroom floor mat haha, I'd appreciate better cosmetics, full sized, and extras from a 5*) but I had everything I need, so still a plus.Windows, floors, carpets have seen a while of times, which might bring some charm even but should be reflected in price adjustments.Overall, be aware it is max a 4* coated in its historical location to disguise as a 5*.
Disliked: Main reason it's 7 (to be best of judgement) was the breakfast situation. DO NOT rely on easy and quiet breakfast in the morning! Do not expect variety of foods or calm relaxed atmosphere. First morning of stay I had to wait for whole 19 min in a line for getting a breakfast seat (prepaid one), there was an absolute mayhem of people definitely exceeding capacities of the restaurant. Not just a wait, a real mess. It's first time I see such a thing in a hotel honestly, let alone a 5*.I got seated, put some water to mark my spot (!) and went to search for food - only to return with a full plate to see other people being SEATED there by staff (not by themselves!), my water and napkins removed. That was pretty audacious. I explained that the seat was assigned to me after a long wait however manager just smiled with muffled sorry. Another staff member found me a small place in a dark corner after, I didn't eat and simply left after a coffee to a better breakfast place. Nothing, absolute zero effort was done to handle the situation with me. Day two I came earlier to skip the rush, was less people and I finally got to taste food, which was very limited in options and plain. Coffee arrived after I finished food, it only took them 20 minutes (without a rush hour).I would say breakfast & staff reactions ruined to me the whole experience of staying there. If I chose to eat anywhere else, I'd absolutely love it, but here we are.

Very good

Exceptional

Superb

Perfect choice of hotel Memorable...

Liked: Location the staff were lovely breakfast was good bedroom was a good size everything was perfect
Disliked: Nothing

Lovely hotel

Liked: Staff are friendly and the decor was beautiful and luxurious. In walking distance of most attractions and shops.
Disliked: We stayed on the first floor and we could hear and feel vibrations from music bellow