The Mansion on Delaware Avenue Guest Reviews
Write a review
|0.8 miles from Buffalo centre|
Write a review
Elizabeth, Oakville, visiting Town Ballroom Wed, 28 February 2018
From the second we arrived the experience was incredible! Such great staff and the service was above and beyond. I've never stayed anywhere like it. I love this place and will for sure go back!
Liked: Everything and everyone was amazing.
Steven, Honeoye, visiting Town Ballroom Sun, 12 November 2017
Liked: All employees were helpful and personable.
Sarah, Hamilton, visiting Babeville Buffalo Sat, 12 December 2015
Liked: Beautiful hotel and room. Service was exceptional. Staff was very friendly and extremely helpful. We felt pampered. Have already recommended it to friends and family and we will be looking for an excuse to go back soon!
Anonymous Thu, 17 October 2019
Charles Tue, 15 October 2019
Would and will stay again...
Liked: Location, ambiance, staff, lobby facilities
Disliked: Mattress could have been more comfortable.
Robert Mon, 14 October 2019
Liked: Food friendliness location
Disliked: Knowledge of staff a bit weak
Joseph Fri, 11 October 2019
Good bed, great breakfast, delightful...
Liked: Breakfast is very good. Like the relocation of the food and coffee to the parlor on the north side of building. And the bar feature in the north parlor is very good move. Staff are cheerful and very helpful. The overall vibe at the Mansion on Delaware and setting in Buffalo is terrific.
Disliked: We have stayed with you at the MOD a number of times, including several multi-night visits. I think our first stay goes back roughly 12 years, so we have benefit of various stays of differing durations over time. Overall we like the MOD but the rooms and some of the furnishings are getting stale or worn. The rooms are in need of significant refreshment. Some of the original work just to get the MOD up and running were never quite right, like the electrical utility box exposed in stairwell from second floor to first floor. The bathrooms in the rooms are in need of restoration. There is noticeable grime on calking, which is not the fault or responsibility of housekeepers. Also, the woodworking and molding around the window openings needs to be zero timed if the MOD is going to be promoted as an exclusive destination. In sum, while we very much like the MOD and believe it can be refreshed in a manner that will live up to the original glory of the structure, it appears to us that a little complacency has set in in terms of maintenance and on-going need for renovation. Buffalo is undergoing significant renewal, a factor that is a delight to witness and the MOD restoration was early part of the good work in Buffalo but the property is in danger of falling behind in terms of competitiveness with places like the Curtis Hotel and other properties. We would like the MOD not to become some sort of shabby chic operation, even with delightful staff and we urge you to figure out how to start systematically zero timing your rooms in a way that will not require a complete shut down of the property for an extended period of while allowing the kind of restoration and refreshing of the rooms that is increasingly necessary.
Lauren Thu, 10 October 2019
Steven Thu, 10 October 2019
Shannon Mon, 7 October 2019
Anonymous Sat, 5 October 2019
Gem of a boutique hotel
Liked: Charm, elegance, european atmosphere
Michael Sat, 5 October 2019
Danielle Thu, 3 October 2019