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The Mansion On Delaware Avenue eeef
The Mansion On Delaware Avenue, 414 Delaware Avenue, Buffalo, NY | Area: Downtown Buffalo
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.7
HOTEL RATING: 
WONDERFUL
4.7 out of 5 (94 Ratings)
0.8 miles from Buffalo centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
From the Italian linens and Frette bathrobes to the 24-hour butler service the guest experience at the Mansion on Delaware Ave is pure extravagance from the word go. Buffalo's only boutique luxury hotel is housed in a gorgeous 1869 mansion. An old-world elegance permeates public spaces like the Billiards Salon where guests gather for complimentary cocktails every evening while modern design and conveniences define the 28 rooms of this three-story property. Custom-designed beds are wrapped in Italian linens duvet covers and down pillows. A multi-line wireless phone with high speed plug and play internet access sits atop the sleek metal desk. In the granite and limestone bathroom high-end bath amenities grace the jetted tub and multi-head body massage shower. Services are no less impressive beginning with the round-the-clock butler whom you can ask to for example arrange free transportation to a downtown restaurant coordinate an in-room massage or shine your shoes while you sleep. Other amenities incl

Check-in time: 16:00   Check-out time: 11:00
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Parking
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Massage
` Dry cleaning
` Internet services
` Shoeshine
` Breakfast in the room
` Ironing service
` Billiards
` Heating
` Fax/photocopying
` WiFi
` Shuttle service (free)
` Daily maid service
` On-site parking
` Private parking
` fitness center
` golf course (within 3 km)
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Facilities for Disabled Guests
` Honeymoon Suite
` Non-smoking Rooms
` Special Diet Meals (upon request)
` WiFi available in all areas
` Free WiFi

The Mansion On Delaware Avenue Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.7 out of 5)

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5

Exceptional - 5.0 out of 5

Elizabeth, Oakville, visiting Town Ballroom Wed, 28 February 2018

From the second we arrived the experience was incredible! Such great staff and the service was above and beyond. I've never stayed anywhere like it. I love this place and will for sure go back!

Liked: Everything and everyone was amazing.

5

Exceptional - 5.0 out of 5

Steven, Honeoye, visiting Town Ballroom Sun, 12 November 2017

Liked: All employees were helpful and personable.

5

Exceptional - 5.0 out of 5

Sarah, Hamilton, visiting Asbury Hall Buffalo Sat, 12 December 2015

Liked: Beautiful hotel and room. Service was exceptional. Staff was very friendly and extremely helpful. We felt pampered. Have already recommended it to friends and family and we will be looking for an excuse to go back soon!

5

Exceptional - 5.0 out of 5

Elizabeth Wed, 3 October 2018

Exceptional

4.8

Exceptional - 4.8 out of 5

Valerie Wed, 19 September 2018

Exceptional

Liked: Property was well kept and beautiful! Staff made you feel special upon arrival until departure. We stayed for a concert at First Niagara. Valet service was provided. Breakfast was good however they were really busy that weekend and had trouble keeping up with demand. We had to ask for a few things which they immediately took care of.

3.6

Good - 3.55 out of 5

Kelly Thu, 30 August 2018

Overall, a disappointing visit. Beautiful...

Liked: The staff were lovely, and the honor bar is a nice touch with a lovely selection of locally brewed beers
Disliked: The room was smaller than we expected and having peeked into some other rooms, our room appeared significantly smaller than most. (Room 303) We had traveled from Europe and had large 2 suitcases with us as well as 2 carry on bags that we had to climb over to get into the bed each evening if they were not closed over and stood upright near the door which is inconvenient. We did ask for a larger room but the hotel was full as there was a wedding on that evening (which is fair, but our reservation was made over a year in advance ahead of the wedding party's bookings so some acknowledgement would have been appreciated)Our stay was a present from friends as it was the night of our Wedding and while our Wedding did not take place in the Mansion, we were left feeling far from special as we made our way to our reception that evening (yes, they were aware of this special occasion in advance both by phone and in emails as we had to pre-book their car service((which is a lovely touch that we very much enjoyed)). The staff were all busy and we had to ask for our car driver, there was no acknowledgement made throughout our entire stay, with the exception of the driver who dropped us to The Saturn Club embarrassingly asking 'so what is the occasion' and us informing him it was our wedding day, that we were staying at the Mansion for a special occasion. A 'Congrats' at check in would have been a nice, personal touch, and this attention to detail is normally standard in every other five star establishment we have stayed in.The next morning we got up for breakfast only to find none of the food had been refreshed so our options were limited to what was left (with 40min service left in the Breakfast) and none of the tables had been cleaned. I cleared a table for us and we made do with what was left. The hotel was full from the wedding the night before, but attention to breakfast would have been appreciated.

4.2

Very Good - 4.15 out of 5

Hayaalneama Mon, 20 August 2018

Very good

4.8

Exceptional - 4.8 out of 5

O_alex Fri, 17 August 2018

Exceptional

Liked: Lovely breakfast. Helpful staff. Delight!!!

4.8

Exceptional - 4.8 out of 5

Yeqin Wed, 8 August 2018

Exceptional

Liked: The experience in the Mansion is fantastic. This building is historic and beautiful. It is so special among compared with other hotels.All the butlers are nice. They even print a name card with my name on it. It is so sweet.and they even have shuttle to take to the places around.I really like it.
Disliked: No slipper. And since the building is old the sound insulation is not that good.

3.6

Good - 3.55 out of 5

Google Sun, 29 July 2018

Good, but Not worth the...

Liked: Friendly staff and beautiful building
Disliked: Always have flies in my room, poor view from the window

5

Exceptional - 5.0 out of 5

Sherrie Sat, 28 July 2018

Wonderful experience and stay

Liked: Complimentary happy hour and breakfast. Service was fantastic. Above and beyond. Loved the pool table!

4.6

Wonderful - 4.6 out of 5

? Fri, 27 July 2018

Good for NY bar

5

Exceptional - 5.0 out of 5

Thorsten Fri, 20 July 2018

Exceptional

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The Mansion On Delaware Avenue 414 Delaware Avenue, Buffalo, NY