The Mansion on Delaware Avenue Guest Reviews
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|0.8 miles from Buffalo centre|
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Sarah, Hamilton Sat, 12 December 2015
Liked: Beautiful hotel and room. Service was exceptional. Staff was very friendly and extremely helpful. We felt pampered. Have already recommended it to friends and family and we will be looking for an excuse to go back soon!
David Mon, 13 February 2017
Liked: Staff were very friendly. The complimentary happy hour between 5pm and 7pm was nice touch. Complimentary valet parking was also a bonus.
Disliked: Had high expectations of the Mansion but felt let down with the room experience. Room view from 209 was of the air con units. Heating and ventilation in the room was so loud we had to turn it off meaning a very cold room. There was a note on the system stating we couldn't turn it down below 71 degrees. I'm always disappointed with Queen beds especially when there is enough room for a kingsize. Not sure if it was design feature but the full length mirror was just propped up against the wall. Bathroom was quite dated. And don't expect too much from the continental style breakfast. Overall I was disappointed with the feel of the place, a beautiful old mansion which could have looked good but was a mismatch of old and new. There are much better hotels, with better rooms and facilities that are more value for money in Buffalo.
Rui Tue, 31 January 2017
Liked: The staff!!! Oh my goodness they are sooooo nice! It was my birthday and they went out their way to make it special! From room upgrade to chocolate strawberry, you name it! I don't normally write any reviews for anything but this one deserves it! This is THE PLACE to stay in buffalo.
David Thu, 29 December 2016
Liked: The staff - can't say enough about how good they are. The free parking - always a great idea. The old world ambience of the building.
Disliked: Top floor rooms are built into dormers and have strange layouts.
Gerald Sun, 18 December 2016
Liked: Every thing was excellent!
Disliked: Too short a stay.
Anonymous Sun, 20 November 2016
Liked: Everything was amazing.
Disliked: Nothing could have made it better. Simply amazing
Shelley Wed, 16 November 2016
Liked: great breakfast
Disliked: updating rooms, softer pillows
Gary Sun, 13 November 2016
Liked: Fantastic, friendly staff - doesn't get better than this !
Disliked: Nothing !
Michael Sat, 5 November 2016
Liked: The staff were magic, the room beautiful, breakfast delicious, the hotel itself is an old mansion and just gorgeous. I loved the butlers (they helped with everything, including parking the car in the free parking) and they all remembered my name!
Disliked: The doors have quite a gap under them that lets in light.
Anonymous Tue, 25 October 2016
Liked: The mansion was really cool, and the butlers were super friendly and helpful
Disliked: Wish we could have stayed in Buffalo longer!
Siena Mon, 24 October 2016
Liked: The entire experience at The Mansion from the time of arrival until the time of departure was terrific. The property is beautiful. The staff was consistently pleasant, friendly, courteous and accommodating. Loved the attention to detail; comfortable bed, thick soft towels, well stocked complimentary beverage bar in the lobby, very good breakfast buffet with different offerings each morning, good "spa" quality toiletries.
Disliked: The ONLY thing I would suggest would be an offering of capucino and/or latte.