Name: The Manhattan at Times Square an IHG Hotel
Address: 790 7th Avenue, New York City, NY
Telephone: (888) 420-1643

The location is perfect for spending time in the theatre district and it's near Central Park, too. It felt safe, with security in the lobby. Comfortable bed, room was clean, staff were friendly. Sure, it's old and plain, but who goes to New York to spend time in the room? Would have liked a mini-fridge though, just to keep snacks and drinks cool.

Liked: Clean and quiet; friendly staff, could control room temperature.
Disliked: No mini-fridge.

Modern outdated

Liked: Love that they upgraded my room and it was modern and clean.
Disliked: The other floors of the hotel look like they needed renovation. The gym was small and not as well equiped.

The only good thing about...

Liked: Great location
Disliked: Wasn’t clean, rooms were okay, bathroom was dirty and doesn’t worth the price we paid

Overall it was ok. Would...

Liked: Bed was comfortable and location was great. Housekeeping ladies were lovely.
Disliked: Ice machine not workingAircon wasn’t cool enough and room was hot.Shower taps almost coming off wallBlinds were very dirty Couldn’t air out roomElevators took a long time at times

It's fairly cheap, it's pretty...

Liked: Location was OK. Not enough to make up for the stay.
Disliked: Check in was rude - the check in person acted like she was doing me a favour. In fact, she was so rude, my friends left the desk area as they were upset. The room(s) were adequate, although very noisy - lots of children running wild in the halls. This was on two floors as they weren't on the same floor as me. Carpet in the room was frayed, walls had obvious marks of having had water or lots of moisture running down them. Everything was very tired and not nice. It needs an update desperately. I was embarrassed to take my friends (who were visiting from overseas) there. Then leaving, it took over 20 minutes to leave our bags with the left luggage . When I asked at the desk (there was no one at the luggage desk) she was rude again. Surprisingly, I don't want to pay for rude behaviour.

Keep key card away from...

Liked: This hotel has an excellent location just a few steps from two subway stops. It is a great value for the location.
Disliked: For both nights of our stay we had problems with the room key card. A housekeeper mentioned that guests often had problems. Finally a person at the front desk mentioned I should not keep the key card next to my credit card or other cards with security features. Of course I had done this.