The Malone

Friendly staff; great food; spotless room; taxi service from reception; everything was first class; highly recommend.

Liked: Friendly staff; spotless room; free surprise upgrade.
Disliked: None.

Exceptional

Very good

Little gem Hotel.

Liked: The staff were genuinely friendly and always more than ready to help and accommodate.The area is pleasant and more suburban than city on a tree lined avenue. Facilities in the hotel are modern and tasteful.
Disliked: There were a few trivial maintenance items that I mentioned to reception. Underground parking lighting could be brighter.

Lovely hotel with great staff...

Liked: The staff were brilliant. They all had a smile at all times and would do everything they could to help. I think it was Lois but she should be congratulated for such brilliant people skills that made us feel welcome and looked after. the bar in the evening had a great atmosphere with guests mixing with locals. the food was exceptional and we really enjoyed our stay
Disliked: The check in was a little slow but this was more because of guests being difficult and demanding. It was a little worrying as a first introduction but our experience was that the staff were brilliant and really wanted to do their best for the guests.

Superb

Liked: Loved having my own apartment. A great bar a lovely restaurant welcoming reception
Disliked: Do carpets in The Deck of just needed a little bit of upkeep but everything was beautifully clean

Passable

Good but should of been...

Liked: Lovely hotel in general
Disliked: The noise from some rooms st 2am for about an hour and half was unbelievable and totally unacceptable We ordered room service for breakfast but it didn't arrive we had to chase it up and was still charged for the service

Graduation stay at the Malone...

Liked: The self-catering apartment suited our needs perfectly. The apartment was clean and well presented.
Disliked: The floor in the dining area was very slippy and almost caught us off guard on sock soles.

Superb

Liked: Beds were comfy. Rooms fresh & clean. Staff extremely obliging. Food beautiful. Hop on hop off bus stop out side the door. A little out of city centre but area is quiet & quaint.We are already planning our return.