The Mad Hatter Hotel

Exceptional

A small comfortable hotel with...

Liked: Sammy at the front desk was very friendly and informative for our first trip to London.

A friendly, welcoming hotel in...

Liked: A friendly, welcoming hotel with very helpful staff, a clean and comfortable bedroom. Always great to be able to make a cup of tea/coffee and everything was available, cold milk in fridge too! The location is excellent and although the tube is nearby, there is so much to see and do within easy walking distance. We had a delicious lunch in the pub when we arrived too. Very friendly atmosphere.
Disliked: Clearly a bit short staffed at breakfast but no real complaints.

Excellent stay and excellent staff.

Liked: The Front desk staff were very friendly and very helpful. The room was very clean and comfortable. It's a great location about 20-25 min walk to a lot of the major attractions, a bus stop is right around the corner and it's near Black Friars station. The breakfast was excellent and a good selection. Dinner in the pub was also delicious and convenient. The room was quiet and well insulated from outside noise. We would definitely stay here again.
Disliked: Like a lot of European hotels, it didn't have air conditioning but a nice quiet fan was provided and the windows could be opened.

Very good

Liked: Great location for riverside, very friendly and helpful staff (thank you for tip about the Elizabeth Line!). Great breakfast. Guests quiet. Room quite quiet given alongside main road.
Disliked: Room quiet apart from motorbikes which can be heard through double-glazing. Difficult to address because of road-side location.

London at its best.

Liked: The location on the south bank. Friendly staff.
Disliked: -

Good value and a great...

Liked: Breakfast was great. The rooms were well furnished and all the facilities were good. The carpet was grubby which was a shame and the room had a little musty smell but the bed was comfy and the shower was great.
Disliked: Grubby carpet.

Good

Liked: Location, 15 minute walk to the river Thames and 10 minutes to a train station.
Disliked: Noisy, bring ear plugs!

Lovely stay

Liked: Staff was incredibly friendly and helpful. They served free breakfast until a fair time in the morning. Room was large enough, comfy and had all hygiene amenities that someone could need. - They have a lovely pub downstairs where they even welcome dogs and have free treats for them!
Disliked: Nothing, everything was lovely!