The Lord Street Hotel; BW Signature Collection

Location and staff great !

Liked: Location excellent !
Disliked: Nothing much

Lovely decor air conditioning which...

Liked: Good location with parking
Disliked: The view from the room looking at a brick wall

Very good

Liked: Room was nice and cool. Bed clean just a bit small. Breakfast was lovely.
Disliked: Staff on mobile phones, felt like you were intruding on their conversation. Not a good look.

Enjoyable stay, beautifully clean and...

Liked: Beautiful room, comfy bed, great staff.
Disliked: No set of drawers, very limited hanging space. Dressing table stool very low, therefore couldn't see in the mirror,if sat. Lack of towel hooks in bathroom.

Exceptional

Liked: Loved the hotel they were very welcoming and helped in anyway possible will definitely go back
Disliked: Ther was nothing not to like

Disappointing for price.

Liked: Comfy bed.
Disliked: View from room appalling for a ‘superior room’. Mirror too high when sat down and replacement shower unit in the room was a poor standard and not in keeping with the decor.

Passable

Liked: I am claustrophobic window was broke wouldnt open nightmare needed to move room the room was so small wouldnt stay again

Exceptional

Liked: Staff were great and room was perfect
Disliked: Erm...

Exceptional