The Lord Street Hotel; BW Signature Collection Guest Reviews
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|0.3 miles from Southport centre|
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Isabel Mon, 18 January 2021
Steven Fri, 15 January 2021
Relaxing, luxuriously , comfortable.
Liked: Good location in southport very near to shops and restaurants, also not far from the pier and leisure attractions nice 10 - 15 minute walk.
Disliked: Staff member had to serve at the bar and take drinks to the tables and try to find time to check me and my family in. Could have been a one off, maybe staff were not able to work, maybe its the norm to try and keep prices down, maybe the receptionist was on a break. We were only waiting 5 minutes which did not bother us everything else was excellent.
Reynaldo Wed, 6 January 2021
Michelle Tue, 5 January 2021
Andrew Sun, 3 January 2021
Liked: Staff was amazing they couldn't help you enough they really went above and beyond it was my wife's birthday and put a cake in the room for her . The rooms were very clean and modern the whole stay was excellent thank you
Gt Sat, 2 January 2021
Jessica Sat, 2 January 2021
Liked: Great location and wonderful value for money with half board stay.
Disliked: Breakfast was extremely disappointing. My friend and I requested avocado on toast which was stale and brown. Fruit salad also very sad looking.
Dee Sat, 2 January 2021
Liked: Modern & very clean
John Fri, 1 January 2021
Liked: If you like modern style hotels and bars sports bar football TV style this would be suitable for you. Comfortable bed
Disliked: I did not enjoy having to walk across the road to the other hotel for breakfast and evening. Meal. I was not aware this was the arrangement when I booked, this should be clear on the booking. No information in the room about the hotel as you normally see,. No water in the room . The heating in the room was rubbish .
Anthony Thu, 31 December 2020
Liked: Local, clean, modern
Disliked: Property was fine. Disappointed in the lack of attention when trying to sort things out in the room, just wanted a bit of advice, was totally ignored