The Live Hotel Guest Reviews
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Dawn, Highland, visiting BMO Stadium
Not sure if this room was for handicap accessible or if all the bathrooms are like this but the shower was not enclosed at all from the toilet and we took one shower and the both the bathroom and four feet into the bedroom were soaked! It was disgusting - didn't drain at all. There were puddles all night, I have pictures too! I was appalled - I hope no one has to go through what we did. I walked through cold puddles to pee throughout the evening - it never drained. Super disappointed for $200 a night?! Unbelievably terrible on top of the hour and a half late check in. They let us park an extra car for the inconvenience and tried hard at a customer service level but the room, OMG, atrocious.
Liked: Location.
Disliked: Shower soaked the entire bathroom and four feet of the carpet!
Jacquline, Healdsburg, visiting The Novo Los Angeles
The parking was free and convenient. The air conditioning was wonderful and the bed was big. All in all, a good experience with no complaints.
Liked: Convenient parking.
Kitzy, Corona
Staff was great - they even opened the store for us to get a snack after our concert. Fantastic location. We will stay there again for sure. The courtyard is beautiful!
Liked: Near lots of LA fun times!
Disliked: No restaurant during the day.
Anonymous Fri, 8 August 2025
don’t think I’ll be staying...
Liked: I have been to this property only twice first time great experience no problem. Second time I had roaches in my room so I had them give me another room which had a weird shower bathroom combination so I wasn’t happy with the accommodations. I thought they should have put me in something a little bit better
Disliked: The staff was very accommodating, but the accommodations in my room with the roaches just gave me a bad taste in my mouth forever wanting to go back there again
Shirley Wed, 6 August 2025
Exceptional
Liked: I love that the property is smoke free
Anonymous Sun, 3 August 2025
It worked for what I...
Liked: Location, a/c
Disliked: Parking
Maria Sat, 2 August 2025
Exceptional
Liked: Staff was great’ !tomtoms coffee downstairs in the lobby was so good!
Disliked: The people sleeping next door was smoking and the smell went into our room:(
Thao Sat, 2 August 2025
Exceptional
Muhammad Fri, 1 August 2025
Pleasant
Hong Thu, 24 July 2025
We don’t like
Liked: The staff were very friendly.
Disliked: The bathroom was too poor condition , not meet the picture.
Daniel Thu, 24 July 2025
Exceptional
Marlene Mon, 21 July 2025
Exceptional
Liked: It was great location and very clean and very helpful staff.
Mariah Sun, 20 July 2025
Poor