The Knickerbocker Hotel Guest Reviews
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Sharlene, Philadelphia, visiting Booth Theatre
Liked: It was a good location for going to the theater and dinner. Not too far from Penn Station. The room and bathroom were spacious. Good breakfast.
Disliked: The room was not well lit. Hallways monochromatic and dark. Not a fan of the "modern" look hotels have been adopting.
Ida Thu, 28 August 2025
Superb
Federico Thu, 28 August 2025
Superb
Liam Wed, 27 August 2025
Great place to stay in...
Liked: Surprisingly spacious and comfortable historic hotel right in Times Square with all the conveniences that offers. Friendly staff, excellent housekeeping and nice little touches abounded during the trip. Rooftop bar is a great place to recharge even if it's a bit pricey!
Disliked: There's some construction being done on the building outside but it wasn't much of a problem.
Tanya Wed, 27 August 2025
Superb
Alan Tue, 26 August 2025
A lovely hotel well worth...
Liked: Spacious deluxe room offering with great AC and comfortable bedding
Disliked: The elevators are very sub standard- very old and very very slow- there is a need to elevator refurbishment . I was staying on the 6th floor (ironically just next to the bank of elevators) and often would be stranded for many long feeling minutes before an elevator finally arrived. I think the rooftop access elevators complicate the set up. There was also a slight inconsistency of service in the cleaning of the rooms. Leaving the green service light on does not automatically ensure cleaning within a (say) 3 hour window/ so always best to find the cleaners to tell them to service the room.Provision of water in the room is a nice touch but on one of the days I stayed there the water was not replenished. Also it is strange there is no coffee maker in an otherwise well supplied deluxe level room. There is a cafe downstairs but it’s not open all the time. Maybe the reception can make coffee but no one told me that in check in!
Sarah Tue, 26 August 2025
Exceptional
T Tue, 26 August 2025
Nice location
Liked: Location
Disliked: The quality of the hotel does not match a 5-star standard. Additionally, cleanliness could be improved. We stayed for five nights, but it seemed like housekeeping only changed the towels and skipped cleaning the room on most days.
Remo Tue, 26 August 2025
Superb
Phil Mon, 25 August 2025
Good spot in the middle...
Liked: The hotel is on the edge of Times Square. The rooftop bar has a view of the timeball they drop on New Years Eve. The rooms are comfy and spacious, the staff were helpful. It is beside a stop on one of the hop on hop off bus tours.No complaints and glad we stayed.But there are a couple of things to be aware of.No room fridge.No coffee or tea making in the room however there is a cafe on the ground floor.
Disliked: No complaints. Glad we stayed
Zehavit Mon, 25 August 2025
Superb
Liked: Perfect location,