The Knickerbocker Hotel Guest Reviews
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|1.1 miles from New York City centre|
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Sharlene, Philadelphia, visiting Booth Theatre Sun, 3 June 2018
Liked: It was a good location for going to the theater and dinner. Not too far from Penn Station. The room and bathroom were spacious. Good breakfast.
Disliked: The room was not well lit. Hallways monochromatic and dark. Not a fan of the "modern" look hotels have been adopting.
Anonymous Mon, 14 January 2019
Absolutely enjoyable. I will definetly...
Liked: I loved the vanity area!!! The room was absolutely clean and the bed was certainly as fluffy as a cloud.
Disliked: Room service could have been quicker. We had also called for some amenities which never arrived.
Richard Thu, 10 January 2019
Babsie Wed, 9 January 2019
Liked: Location! Nice big spacious room. Good facilities. Friendly and helpful staff.
Disliked: No coffee service, need to go out to get our morning coffee.
Barbara Wed, 9 January 2019
Liked: Modern rooms in the middle of times square. We were there to see 3 shows in 2 days so the location was ideal. Easy check in and check out.
Petr Tue, 8 January 2019
Disliked: No SPA...No Sauna No pool
Gwendy Tue, 8 January 2019
Liked: Location was excellent. Right on Times Square. Easy access to underground. Bed was comfortable. They were very kind to leave a bottle of bubbly and chocolates in our room for our anniversary.
Disliked: Inconsistent service from staff. You never knew what you were going to get. Sometimes great sometimes not. Short staffed over new year. Staff did not seem to communicate with each other on requests. Staff showed their stress when they were busy or were short with you (perhaps a New York thing). Cumbersome (took too much time) to check in and check out.
Anonymous Tue, 8 January 2019
Liked: We were also in the new years eve party in the rooftop of the hotel and it was once in a lifetime experience!!! We are very happy to say we enjoyed from all! The room was great, the cleaning (twice a day) the food is wow. The staff was great!
Disliked: All was perfect!
Anonymous Sat, 5 January 2019
Liked: Everything our whole stay was great an we will be back next year with more couples coming with us.
Keith Thu, 3 January 2019
Shaun Wed, 2 January 2019
Disliked: Lifts are very slow