Very good

Would 100% stay again

Liked: It was clean the staff were friendly service was bang on not a bad thing to say about the place made us feel like we were on holiday
Disliked: Couldn?t say a bad thing about the stay honestly

Good

Far too expensive

Liked: Could not afford the breakfast
Disliked: Booking the swimming pool no early slots

Very good

Amazing, we can?t wait to...

Liked: Everything! The staff were so friendly. The spa was incredible, the one hour included was a real asset. The hotel was so clean with a perfect size room with a huge queen size bed, was perfect. We can?t wait to come back. Our trip to a North Wales will never be forgotten. So much to do and see, and staying in the perfect hotel. What more could you ask for? Ten out of ten.
Disliked: Our stay was 100% perfect. My boyfriend and I are already so excited for next year.

Very relaxing

Liked: Breakfast was good and spa facilities were very good. Staff very friendly and helpfull

Great food, nice spa but...

Liked: Restaurant and spa staff were lovely and happy to help, although the reception staff seemed a little less enthused. The Spa was nice and the gym had a decent variety of equipment. The food in the restaurant was lovely, couldn't fault it. Only a small selection of cooked breakfasts but you can order off menu with no problems. We had afternoon tea on the spa terrace which was nice as well (this is the only lunch time food option but has to be booked a day in advance)
Disliked: You are only allowed 1 hour to use the gym & Spa facilities per night that you stay in the hotel, which for me, just didn't seem enough. Lunch no longer being served in the restaurant which was disappointing on out day of arrival as there is nothing decent in the area (other than Kinmel arms). You can't charge food drinks to your room which wasn't the end of the world but would have been nice.Hotel decor needs updating, especially the hallways and reception. We had the executive double room which was surprisingly small and the fridge didn't work it also had great views of an alleyway and other people's room windows. Not deal breakers but could be improved.

Lovely Stay

Liked: A little pricey for 1 night, breakfast included in the price would have been better. But nice room
Disliked: No Breakfast