The Kinmel & Kinspa Guest Reviews
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|10.8 miles from Conwy centre|
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Alfrednoble Wed, 11 May 2022
Convenient to my destination and...
Liked: Great location and fabulous breakfast.
Disliked: Evening meal was acceptable but I would say it was style over substance and a little pricy for what was delivered on the plate. The bed was too soft and springy for my liking. The plumbing was noisy in the shower which I think was caused by water hammer on the valve but after some fiddling it was okay. No remote control for the TV in the room but reception quickly brought one up to me (thank you). Initially walking up to the Hotel I thought this would have been a nice place to bring the wife, but sadly after my stay I don't think this will be the case. As on this occasion if I was on another business trip and this Hotel was near my destination then I would be happy to book here again.
Mark Sat, 7 May 2022
Liked: Excellent staff especially in the restaurant.Good food.
Disliked: They do not take American Express at the property. In this and age it is very disappointing a customer has restricted choice at hotels seeking to attract high end clients. This is the only card I carry, good job my wife had an alternative.
Carol Mon, 2 May 2022
Craig Mon, 2 May 2022
Elliot Mon, 2 May 2022
Hayley Mon, 2 May 2022
Fabulous on the whole. Dinner...
Liked: Room and bathroom were fantastic. Reception and restaurant staff likewise.
Disliked: Unfortunately although the cocktail bar was fabulous. The ?mixologist? was painfully slow, lacked personality and was terrible at making cocktails. Maybe he was new at the job?
Siobhan Sun, 1 May 2022
Could be better.
Liked: Nice rooms. Lovely staff. Great restaurant-The Terrace. Nice setting.
Disliked: Noisy rooms. Dogs barking in room all night. No glasses or cups in room. No TV remote. Cold rooms.
Karen Sun, 1 May 2022
overrated and would not recommend...
Liked: not a lot to be honest. for a four star hotel I wonder how it got its ratings best thing was extremely comfy beds and lovely bedding.
Disliked: soulless. awful decor. only one member of staff was helpful (John). great guy. booked 4 poster room but was allocated a basic room. Bathroom smelly. Sound proofing was bad. only compensation was a bottle of house wine with dinner. food was average. Breakfast was ok but not great. Tatty place which needs the interiors softening. will never stay again.
Sharon Thu, 28 April 2022
Good for a short break
Liked: The staff in the hotel are excellent
Disliked: The opening times of the spa facilities - closed to early and lack of info provided although it?s online internet signal was weak in the room making it difficult to book treatments.
Martin Mon, 25 April 2022
lovely break with great food...
Liked: the staff were very friendly and welcoming
Disliked: There isn?t anyone on reception at night if there are any difficulties