The Inn & Suites Omaha Near Zoo

I should've read the reviews before booking. Normally I do, however this time I was so excited that they were going to feed me breakfast I forgot to check everything else and then I didn't even get my breakfast.

Liked: Beds were good and comfortable. No bed bugs.
Disliked: Overfilling trash containers out front. Poor front desk help at check in. No breakfast; no ice; coffee maker didn't have a basket. Smelled of urine in the hall. TV didn't work. Door didn't shut completely on it's own. Poor lighting.

Everything else was nice.

Liked: Overall not bad.
Disliked: Sink would not drain and shower had barely any water coming out.

Liked: Rooms were very nice.

Passable

Liked: I love the location. Very close to the zoo. The set up could be really cute
Disliked: We had a private sliding glass door to the patio ...wouldn't open. It looked like it was jammed up by mud or something. Pool is small, but cute. Hit a pot hole in the parking lot that shook the entire car.To be fair, the price is decent if you're strictly looking for a place to sleep

Could be better

Disliked: The first room was missing the bathroom door, the AC was leaking and dripping on the floor. The bed had no blanket, just a sheet. Breakfast was extremely limited.

Horrific.

Liked: The owner had very young children running the front desk and doing the laundry. The family was very kind when greeting us.
Disliked: This hotel was nothing like the pictures online. It’s a complete scam that this hotel is so expensive. In person it is extremely dirty, there’s paint and scuff marks everywhere. The door to our room looked like it had been broken into before which made us feel unsafe. We were worried about bedbugs and therefore left and asked for a refund.

Very poor

Liked: The proximity to the zoo
Disliked: The staff was very rude. The floors were so dirty that the bottom of my socks were black.

Disappointing

Dive hotel that’s trying to...

Liked: Beds were comfortable. Pool was fun. Staff was friendly.
Disliked: Very worn carpeting and aside from the room, was not clean. Smelled of pot in the hall. Staff reported that new management was in place and things were improving.

Pleasant

Awful.

Liked: The only redeemable quality was the lady who checked us in was very nice.
Disliked: This place should be a 1 star motel. looks like it hasn't been cleaned in years or maintained at all. Our room was a nightmare. Hand prints on the walls, hole in the bathroom walls, bugs in the bathroom, smell of smoke everywhere, smoke detector pulled out, used shampoo and soap, trash bins not emptied. Just a gross place to stay. Worst place I have been in since I was in college.

Good

Disliked: The pool was cold